Gouthami Csg

Software Engineer with 15 years of experience building scalable enterprise applications and a Post Graduate Program in Artificial Intelligence and Machine Learning. Hands-on experience applying Machine Learning, Deep Learning, NLP, Generative AI, Large Language Models (LLMs), Prompt Engineering, RAG, AI Agents, and Vector Databases through academic and practical projects. Seeking AI/ML Engineer opportunities that combine strong software engineering expertise with advanced AI/ML capabilities.

Staff SW Engineer at Cloud Software Group India Private Limited (2022-01 – Present)

• Served as lead technical contributor for the NetScaler Console product team, spearheading UI development, delivering new features, and stabilizing existing products within Agile and CI/CD environments
• Served as technical lead for NetScaler Console, driving architecture, development, modernization, and delivery of cloud-scale management and observability solutions
• Collaborated closely with product, UX, backend, and platform teams to define technical roadmaps, architecture decisions, and scalable implementation strategies
• Led development of reusable UI platforms and engineering frameworks (RDX1/RDX2), improving consistency, maintainability, and developer productivity across multiple product teams
• Championed engineering excellence through code reviews, architecture reviews, performance optimization initiatives, CI/CD improvements, and mentoring of engineers
• Strong experience with UI Automation using Playwright
• Applied Generative AI and LLM-based development tools, including Claude Code and GitHub Copilot, to accelerate software development, automate engineering tasks, enhance code quality, and improve developer productivity
• Applied knowledge of LLMs, Prompt Engineering, RAG, AI Agents, and NLP techniques through hands-on projects and proof-of-concepts aligned with ongoing AI/ML specialization
• Built AI-powered prototypes integrating document processing, semantic search, conversational interfaces, embeddings, and model APIs to explore intelligent user experiences and workflow automation opportunities
• Collaborated with stakeholders to identify areas where AI-driven automation, insights generation, and intelligent assistance could enhance product capabilities and operational efficiency
• Mentored engineers on modern software engineering practices, architectural thinking, scalability considerations, and adoption of emerging AI technologies

Sr SW Engineer 2 at Cloud Software Group India Private Limited (2019-04 – 2022-03)

• Developed analytics features for NetScaler Insight Center across modules such as Web, HDX, Gateway, Security, and Bot Insight, enhancing data visualization and user experience using HighCharts and GraphQL APIs
• Independently owned and delivered analytics features and enhancements for over two years
• Led UI framework modernization by migrating from jQuery to ReactJS, improving scalability, developer efficiency, and maintainability

Software Engineer 2 & Sr SW Engineer 1 at Cloud Software Group India Private Limited (2014-10 – 2019-04)

• Developed and maintained core UI components and utility functions for the NetScaler user interface using jQuery, ensuring code reusability, consistency, and performance
• Contributed to the Citrix RDX1 framework by adding multiple reusable UI components

Software Engineer 1 at Cloud Software Group India Private Limited (2013-10 – 2014-10)

• Played a key role in migrating NetScaler UI from legacy Java applets to modern web-based applications, significantly improving accessibility, performance, and user experience

Software Engineer at Verizon Data Services India Pvt. Ltd. (2010-10 – 2013-10)

• Developed user interface components for an Android mobile application using Core Java and the Android SDK, ensuring responsive and user-friendly application screens for the My FiOS application
• Interpreted functional requirements and design documentation to implement intuitive UI layers aligned with business and usability requirements
• Conducted UI and functional testing on Android mobile devices with various screen sizes and resolutions, ensuring consistent layout behavior, usability, and performance across different mobile configurations

Bachelor of Technology in Computer Science & Engineering – G. PULLA REDDY ENGINEERING COLLEGE (2006 – 2010)

Post Graduation in Artificial Intelligence and Machine Learning – University of Texas, Austin (2025-07)