Staff SW Engineer at Cloud Software Group India Private Limited (2022-01 – Present)
- Served as lead technical contributor for the NetScaler Console product team, spearheading UI development, delivering new features, and stabilizing existing products within Agile and CI/CD environments
- Served as technical lead for NetScaler Console, driving architecture, development, modernization, and delivery of cloud-scale management and observability solutions
- Collaborated closely with product, UX, backend, and platform teams to define technical roadmaps, architecture decisions, and scalable implementation strategies
- Led development of reusable UI platforms and engineering frameworks (RDX1/RDX2), improving consistency, maintainability, and developer productivity across multiple product teams
- Championed engineering excellence through code reviews, architecture reviews, performance optimization initiatives, CI/CD improvements, and mentoring of engineers
- Strong experience with UI Automation using Playwright
- Applied Generative AI and LLM-based development tools, including Claude Code and GitHub Copilot, to accelerate software development, automate engineering tasks, enhance code quality, and improve developer productivity
- Applied knowledge of LLMs, Prompt Engineering, RAG, AI Agents, and NLP techniques through hands-on projects and proof-of-concepts aligned with ongoing AI/ML specialization
- Built AI-powered prototypes integrating document processing, semantic search, conversational interfaces, embeddings, and model APIs to explore intelligent user experiences and workflow automation opportunities
- Collaborated with stakeholders to identify areas where AI-driven automation, insights generation, and intelligent assistance could enhance product capabilities and operational efficiency
- Mentored engineers on modern software engineering practices, architectural thinking, scalability considerations, and adoption of emerging AI technologies
Sr SW Engineer 2 at Cloud Software Group India Private Limited (2019-04 – 2022-03)
- Developed analytics features for NetScaler Insight Center across modules such as Web, HDX, Gateway, Security, and Bot Insight, enhancing data visualization and user experience using HighCharts and GraphQL APIs
- Independently owned and delivered analytics features and enhancements for over two years
- Led UI framework modernization by migrating from jQuery to ReactJS, improving scalability, developer efficiency, and maintainability
Software Engineer 2 & Sr SW Engineer 1 at Cloud Software Group India Private Limited (2014-10 – 2019-04)
- Developed and maintained core UI components and utility functions for the NetScaler user interface using jQuery, ensuring code reusability, consistency, and performance
- Contributed to the Citrix RDX1 framework by adding multiple reusable UI components
Software Engineer 1 at Cloud Software Group India Private Limited (2013-10 – 2014-10)
- Played a key role in migrating NetScaler UI from legacy Java applets to modern web-based applications, significantly improving accessibility, performance, and user experience
Software Engineer at Verizon Data Services India Pvt. Ltd. (2010-10 – 2013-10)
- Developed user interface components for an Android mobile application using Core Java and the Android SDK, ensuring responsive and user-friendly application screens for the My FiOS application
- Interpreted functional requirements and design documentation to implement intuitive UI layers aligned with business and usability requirements
- Conducted UI and functional testing on Android mobile devices with various screen sizes and resolutions, ensuring consistent layout behavior, usability, and performance across different mobile configurations
