Govind Raj
Information Communication Technology Manager
About
IT Infrastructure Administrator with 22 years of progressive experience in designing, implementing, and managing enterprise IT environments. Expertise in Windows and Linux Server Administration, Cloud Solutions (Azure, AWS), Microsoft 365 Administration, Virtualization technologies (Hyper-V) and network security. Proven track record of leading cross-functional teams, implementing best practices, and delivering innovative solutions to enhance operational efficiency.
Strong analytical and problem-solving skills combined with a commitment to staying ahead of emerging technologies to drive business success.
Experience
Senior ICT Manager - Maxbyte Technologies Service Pvt Ltd - Coimbatore
(2021-11)
- Manage enterprise IT Infrastructure supporting business-critical applications.
- Design and administer Microsoft Azure and AWS cloud environments.
- Manage Microsoft 365 tenant including Exchange Online, Teams, SharePoint Online, OneDrive, Intune, and Microsoft Entra ID.
- Administer Dynamics 365 Power Platform environments.
- Implement Microsoft Defender, Conditional Access, BitLocker, and security compliance policies.
- Lead disaster recovery planning and business continuity initiatives.
- Automate administrative activities using PowerShell.
- Coordinate with vendors, OEMs, and project stakeholders.
- Provide leadership to IT support and infrastructure teams.
- Azure VPN connectivity & SSL, SSO configuration
Windows server Administrator - Stentel Global Services India Pvt Ltd
(2015-07 - 2021-10)
- Administered Microsoft 365 environment including Exchange Online, Teams, SharePoint, and OneDrive
- Windows Server 2012 and Network Administration
- Responsible for IT Strategic Planning, Team Leadership, and Vendor Relations
- Managing the maintenance of LAN/WAN connectivity, Inter-networking, Routers, Switches & Firewall
- Instrumental in implementing new ideas about the product to the development team.
- Providing technical support to in-house and home-based employees
Sr. System Administrator - Steamed Health Services India P Ltd - Coimbatore, India
(2010-03 - 2015-08)
- Windows 2008 and configuration & administration
- Managing User Account Management, Group Management, and Security Policy Management
- Troubleshooting problems with Servers, Workstation, System Performance, Network Administration, Application Conflicts & System Bugs
- Providing technical support for On-prem and Home-based employees
- Ensured that all server H/W, Software
Sr. System Engineer - Cambridge System India P Ltd - Coimbatore, India
(2004-02 - 2010-01)
- Administered Windows 2003 Server and MS Exchange 2003, ensuring uninterrupted email and system services.
- Managed SQL Server 2000 and Symantec Endpoint Server to maintain database integrity and security.
- Configured and maintained VOIP systems, optimizing communication channels.
- SQL Server 2000 Administration & Symantec End Point Server Administration.
- Supervised LAN/WAN connectivity, routers, and ISA firewalls to ensure reliable network infrastructure
Education
Master of Computer Application - Bharathidasan University, Trichy (2004)
