Gowtham Krishna

Results-driven Senior RPA Developer with 5+ years of IT experience and 5+ years of hands-on specialization in Automation Anywhere A360. Delivered 30+ end-to-end automation solutions across education, finance, and operations domains, consistently reducing manual effort by up to 40% and improving process throughput. Dual-certified (Advanced + Essentials) Automation Anywhere A360 professional with deep expertise in Control Room administration, IQ Bot, Task Bot development, queue-based processing, and AA v11/A2019-to-A360 migration.

Proven integrator of RPA workflows with ServiceNow, SAP, Salesforce, REST APIs, SharePoint, and AI/LLM-powered document processing. Strong track record in production support, exception handling, solution design, and mentoring junior RPA developers in Agile delivery environments.

Senior RPA Developer - Enkefalos Technologies - Mysore (Remote)

(2023-07 - 2026-05)

• Designed, developed, and deployed 15+ enterprise-grade Automation Anywhere A360 solutions across admissions, finance, compliance, and document processing, reducing manual effort by up to 80%.
• Developed intelligent document automation solutions using IQ Bot for classification, data extraction, validation, and exception handling, improving processing accuracy and turnaround time.
• Built and maintained integrations with REST APIs, ServiceNow, SharePoint, Salesforce, SQL databases, and email systems to automate end-to-end business processes.
• Developed reusable bot frameworks, centralized logging, configuration management, credential vault integration, and queue-based processing, improving bot reliability and maintainability.
• Managed Automation Anywhere Control Room activities including bot deployment, scheduling, workload queues, credential vault, user access, and production monitoring.
• Provided L2/L3 production support, performed root cause analysis (RCA), resolved production incidents, and implemented preventive fixes to improve bot stability and reduce recurring issues.
• Participated in solution design, effort estimation, code reviews, UAT/PVT support, and production releases while collaborating closely with business stakeholders in Agile sprints.
• Mentored junior developers, established coding standards and best practices, and contributed to knowledge sharing and technical documentation.

RPA Developer - Kyunshin Industrial Motherson Pvt Ltd - Hybrid

(2021-04 - 2023-06)

• Designed, developed, and deployed 15+ Automation Anywhere A360 bots to automate admissions, finance, compliance, and document-processing workflows, reducing manual effort by up to 40%.
• Automated data extraction, validation, and reconciliation across Excel, CSV, PDF, SAP, Salesforce, and email-based workflows, improving data accuracy and reducing processing time.
• Integrated Automation Anywhere bots with REST APIs, ServiceNow, and SharePoint to enable seamless enterprise application integration and automated ticket processing.
• Migrated legacy bots from Automation Anywhere v11 to A2019/A360, including bot redesign, testing, Control Room configuration, and production deployment.
• Developed reusable components, implemented exception handling, logging, and configuration-driven frameworks to improve bot maintainability and scalability.
• Worked closely with business users during requirement gathering, UAT, deployment, and post-production support while following Agile development practices.
• Prepared technical documentation, participated in code reviews, and ensured adherence to RPA development standards and best practices.

Bachelor of Technology - Computer Science & Engineering - BIT Institute of Technology, Hindupur, Andhra Pradesh (2011 - 2015)