Greeshma Gopal A

I am writing to express my interest in Salesforce Manual Tester / QA Lead opportunities. With 6.5+ years of experience in software quality assurance across Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Commerce Cloud, I bring a strong track record in test strategy, UAT coordination, and defect management for enterprise Salesforce implementations, and I am confident I can add immediate value to a QA team.

Technology Lead - Infosys Limited

Own end-to-end QA across more than two Scrum teams, spanning test planning, manual test case design, regression testing, and final release sign-off. Serve as the key liaison between clients and delivery teams, translating requirements into clear, testable acceptance criteria, and lead UAT triaging to support business users through go-live. Use AI-assisted tools such as Rovo and Microsoft Copilot to speed up test case preparation without compromising coverage.

Systems Engineer

Built a strong foundation in manual testing: writing and executing test cases, tracking defects through JIRA and Rally, performing API testing with Postman and Insomnia, and supporting regression cycles with UiPath Orchestrator.