Gregoire Syrus

Python developer and automation engineer with 6+ years of experience at Amazon, designing serverless AWS architectures, building production-grade automation pipelines, and developing browser-based RPA tools that eliminate manual workflows. Self-taught technologist with hands-on expertise across Python, AWS Lambda, REST API development, and automation frameworks (Selenium, Playwright), with a track record of shipping systems that save 4+ hours daily. Maintained 100% quality accuracy supporting global live events including the FIFA World Cup, Olympics, and Super Bowl, while consistently translating operational bottlenecks into scalable, end-to-end technical solutions.

Digital Content Associate at Amazon (Present)

• Architected an AWS EPG processing system on RDS (PostgreSQL), ingesting data from 60+ broadcast partners
• Built a multi-source Python/Lambda ingestion pipeline (Sheets, Airtable, Outlook, APIs, files) with automated timezone conversion
• Deployed a real-time Harmony dashboard with Midway auth, DataTables UI, auto-refresh, and XLSX export
• Configured API Gateway (key auth, CORS) with EventBridge Scheduler for automated 4-hour ingestion cycles
• Built full-stack ticket automation in Python using Playwright across Amazon SIM, Gracenote, and SimplyTV platforms
• Designed a serverless backend (API Gateway, Lambda, DynamoDB, S3) for ticket tracking and coordination
• Developed a Python desktop worker agent with S3 auto-update and a zero-touch installer
• Reduced ticket-creation time from 15 minutes to under 60 seconds, saving 4+ hours daily across the team
• Resolved critical Shepherd security tickets within SLA by implementing robust authentication mechanisms
• Automated Excel-based workflows using Python, cutting manual processing time by 98% and saving one full headcount
• Implemented an equitable task-allocation system using Selenium, eliminating duplicate validations
• Automated end-to-end task allocation via Outlook mail integration using Python
• Maintained 100% Quality Audit accuracy across major live events (FIFA World Cup, Olympics, Australian Open, Roland-Garros, Super Bowl)
• Managed time-critical Sev-2 escalations and on-call incidents with minimal customer impact
• Led cross-functional improvement sessions, defect calibration, and SOP creation
• Trained and mentored team members on automation tools and quality processes

M.A. in Politics and International Relations (2019)

Bachelor of Business Administration (2015)