Grishma Sathe
Electronics and Telecommunication Engineering graduate
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About
Detail-oriented Electronics and Telecommunication Engineering graduate with a strong foundation in Java, Data Structures & Algorithms, Python, SQL, HTML, and CSS, along with 6 months of professional experience in a cross-functional department. Demonstrates strong problem-solving abilities, adaptability, and experience working in structured, process-driven environments. Eager to transition into the IT industry, apply technical skills to real-world projects, and continuously learn emerging technologies while contributing to team success.
Experience
Intern - Mass Technologies - Pune
(2023-02 - 2023-03)
Analyst - eClerx - Pune
(2025-02 - 2025-10)
- In my role as an Analyst at eClerx, I regularly created and managed service tickets using internal ticketing tools. I analyzed customer technical issues, tracked them properly, and ensured timely resolution.
- For complex system-level issues, I coordinated with cross-functional technical teams, escalated the cases with proper documentation, and followed up until closure.
Education
Bachelor Of Engineering - Electronics and Telecommunication Engineering - Sinhgad College of Engineering (2020 - 2024)
HSC - Bharat English School Jr College (2020)
SSC - Kilbil High School (2018)
