Back Office Assistant - Greenewar Revolution Pvt Ltd - Kolkata, India
(2024-10 - 2026-04)
- Managed data entry and maintained accurate records using company-specific software.
- Streamlined communication between departments to facilitate timely information sharing and collaboration.
Computer Billing Operator - Vidyarthi Kendra Pvt Ltd - Kolkata, India
(2023-01 - 2024-07)
- Processed billing transactions efficiently, ensuring accuracy and compliance with company policies.
- Trained new staff on billing software and operational procedures, fostering a culture of continuous learning.
- Ensured timely payments with consistent follow-ups on outstanding invoices and establishing payment plans for clients.
Relationship Manager - GST Mitra Kendra - Kolkata, India
(2020-10 - 2022-03)
- Developed and maintained strategic client relationships to enhance customer satisfaction and retention.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
HR Recruiter - Ma Durga Consultency - Kolkata, India
(2019-05 - 2020-03)
- Led full-cycle recruitment processes, enhancing talent acquisition strategies and candidate experience.
- Collaborated with hiring managers to identify staffing needs and create targeted job descriptions.
- Streamlined onboarding processes, improving new hire integration and retention rates.
- Mentored junior recruiters, fostering professional growth and enhancing team effectiveness.
- Verified applicant references and employment details.
