Gunal Ramalingam

Detail-oriented Supply Chain & Logistics Professional with an MBA and practical experience in Quality Assurance at Flipkart. Proven track record of reducing return rates by 22% through root cause analysis and process optimization. Certified in Lean Six Sigma (White Belt) with technical proficiency in WMS (FLO), SPSS, and MS Excel. Eager to leverage analytical skills and warehouse operations expertise to drive efficiency as an Operations Executive.

Quality Assurance Executive - Flipkart India private limited - Tamil Nadu

(2025-09 - 2025-12)

• Maintained QA documentation and supported internal audits.
• Led root cause analysis and implemented corrective actions.
• Used WMS tools (FLO) and handheld scanners for real-time quality tracking.
• Reduced return rate by 22% through defect identification and process improvements.
• Conducted inspections of inbound/outbound shipments to ensure quality compliance.

Master of Business Administration - Logistics and Supply Chain Management - Bharathidasan University, Tiruchirappalli (2025)

Bachelor of Business Administration - General Management - Government Arts College (Autonomous), Kumbakonam (2023)