Gundala Hemalatha

Dynamic Test Architecture Assistant Manager with 21 years of IT experience, specializing in Quality Engineering leadership and global delivery management. Skilled in designing and implementing customer-centric service strategies, resolving complex client challenges, and driving improvements in quality and customer satisfaction. Proven ability to lead cross-functional teams and manage end-to-end programs across diverse industries, including technology, finance, healthcare, retail, and telecommunications.

Successfully delivered large-scale initiatives for global clients such as Google, RBS, Barclays, AU Financiers, EMC², HUL, Deutsche Bank, McAfee, Sony Europe, Vodafone NZ, Elsevier, and SAP Labs.

Test Architecture Assistant Manager - Accenture Services Pvt Ltd - Hyderabad

(2014-11 - 2026-03)

• Managed a global team of 40 QA professionals, delivering high-quality software solutions to Fortune 500 clients.
• Spearheaded automation initiatives, reducing testing time by 30% and saving operational costs by 15%.
• Streamlined testing frameworks, achieving zero UAT defects across multiple projects. Designed and implemented capacity planning models, improving resource utilization by 25%
• Received ACE, APEX, and DNA Leadership Awards for exceptional contributions to project success.

Senior Test Engineer - HCL Technologies - Bangalore

(2010-07 - 2014-10)

• Directed end-to-end testing processes for enterprise software, ensuring adherence to client standards.
• Improved defect identification rate by 20% through the introduction of advanced testing methodologies
• Received Appreciations from Client for the best performance.

Senior QA Engineer - Ness Technologies India Pvt Ltd - Bangalore

(2007-10 - 2010-07)

• Led QA initiatives for critical projects, implementing automation tools that reduced manual testing by 40%.
• Enhanced process efficiency by optimizing testing workflows and documentation practices.
• Received Spot Award for the best performance.

Senior Quality Engineer - Satyam Computer Services Ltd - Bangalore

(2005-03 - 2007-10)

• Collaborated with SAP Labs on-site to enhance the quality of SAP applications, ensuring high performance and scalability.
• Delivered high-priority projects under tight deadlines, earning client recognition.

Master of Computer Science - Computer Science - Andhra University (2001-01 - 2003-12)

Bachelor of Computer Science - Computer Science - Andhra University (1998-01 - 2001-12)