Gunjan Rawat

Results-driven Loan Operations Executive with over X years of experience in Banking and NBFC operations, handling end-to-end loan processing from application login to final disbursement. Expertise in documentation scrutiny, customer due diligence, credit process coordination, sanction conditions tracking, compliance verification, and disbursement management. Strong understanding of retail lending processes, regulatory requirements, and operational controls.

Demonstrated ability to manage high-volume loan files, reduce processing turnaround time, and ensure error-free execution while delivering excellent customer and stakeholder support.

Loan operations - Divyanshi Capital pvt ltd - Janakpuri, New Delhi

(2021-07 - 2022-09)

• Oversee the entire unsecured loan process, including the Login of files, verification of documents, and coordinate with sales team and bankers.
• Update and manage the loan database to ensure all information is current and accessible.
• Work closely with multiple banks & NBFC's, to ensure a smooth and efficient loan process.
• Coordinated with loan officers, underwriters, and clients to ensure timely submission of required documents.

Loan Process - PaisaON Financial Advisory - Dwarka Mor, New Delhi

(2022-09 - 2025-11)

• Accurately input data from various sources, including paper documents, digital files, and other records, into databases and systems.
• Verify and validate the accuracy of data by cross-referencing with source documents and correcting any discrepancies found.
• Work closely with other departments to understand their data needs and provide the necessary support and insights.
• Supervised daily operations of the loan department, ensuring smooth workflow and task delegation.
• Coordinated with loan officers, underwriters, and clients to ensure timely submission of required documents.
• Verified customer data, application forms, and supporting financial documents for accuracy.

Loan Process - Vindhyavasini Finance - Dwarka Mor, New Delhi

(2025-11 - 2026-06)

• Assessed customer financial needs and recommended appropriate loan products.
• Explained loan terms and conditions clearly to clients.
• Collected and verified required documentation for loan applications.
• Ensured timely processing to meet customer and regulatory deadlines.
• Ensured 100% compliance with RBI and NBFC loan guidelines.
• Reduced processing time by 20% through streamlined document collection
• Improved client satisfaction scores by 15% through personalized loan advisory.

Bachelor of Arts - Political Science - School of open learning

10th passed - NIOS (2019)

12th passed - NIOS (2021)