Gunjan Salvi

Motivated and customer-focused graduate with practical experience in showroom customer handling, customer experience management and service coordination. Skilled in maintaining professional communication, managing customer queries, supporting front-desk operations and keeping customer records. Seeking an opportunity in banking, customer service or front-office operations where sincerity, discipline and communication skills can add value.

Showroom Hostess - Tata Chambal Motors

Duration: 1 Year

• Welcomed customers professionally and guided them with basic showroom information.
• Handled customer queries with patience and maintained a positive front-desk experience.
• Coordinated with internal staff for customer assistance, follow-ups and showroom support.
• Maintained polite communication with clients and supported day-to-day showroom operations.

CXM (Customer Experience Management) - Tata Chambal Motors

Duration: 5 Months

• Assisted in customer experience management activities and service support coordination.
• Coordinated with customers for feedback, follow-ups and service-related communication.
• Maintained customer records and supported smooth communication between customers and the team.
• Helped improve customer interaction by ensuring timely responses and professional handling.

Bachelor of Arts - B.A. (2024 - 2025)

12th Standard (2021 - 2021)

10th Standard (2019 - 2019)