Lead Value Engineer at Celonis (2025-07 – Present)
- Own the end-to-end value journey for a Switzerland-based Fortune 500 group, translating process intelligence and AI into measurable business outcomes and delivering $17M in bottom-line savings within 12 months.
- Influenced C-suite stakeholders in a highly competitive cloud/AI evaluation, helping secure a $70M landmark deal against Microsoft, Databricks and other global players.
- Built value assessments and ROI models for 100+ AI-ready use cases across core operations, quantifying $250M in identified value with payback below 36 months.
- Scaled a client Centre of Excellence from 5 to 18 members by redesigning the operating model, codifying SOPs and driving adoption through targeted enablement and cross-functional stakeholder engagement.
- Led executive workshops, AI hackathons and proof-of-value engagements across Europe and Asia; shaped AI adoption roadmaps for three top global retail clients within 60 days.
Technical Project Manager – Professional Services at AiDash (2024-07 – 2025-07)
- Led six-member cross-functional teams delivering 10 customisation projects for energy and utility clients in five months; improved client satisfaction by 6–10% and reduced UAT cycles from 2–4 weeks to one week.
- Enabled entry into the New Zealand utility market through a $9M contract, delivering the first implementation in 1.5 months and materially accelerating market-entry timelines.
- Introduced requirement and solution templates that reduced project ambiguity by 30% and accelerated stakeholder decision-making.
- Achieved 70% first-pass UAT approval by strengthening QA practices, reducing post-production defects and streamlining production releases with DevOps.
Senior Solutions Consultant & Project Manager at Leena AI (2022-04 – 2024-07)
- Led SaaS Employee Engagement Suite programs for 15+ of the company's largest enterprise clients, improving organisational efficiency and HR service delivery.
- Influenced C-level stakeholders across 30+ accounts in Europe, MEA, Japan and APAC, contributing to a 15% increase in upsell/cross-sell and a 20% improvement in retention.
- Partnered with sales, product and engineering on tailored enterprise solutions, POCs, RFPs and demos that supported conversion of strategic accounts.
- Established integration approaches across Oracle HCM, SuccessFactors, BambooHR, Darwinbox and other HR systems, plus Microsoft Teams, Slack, Google and WhatsApp channels.
Senior Business Analyst – Product Pricing Operations at VMware (2021-06 – 2022-04)
- Set up and standardised a team to operationalise Azure and AWS Marketplace as new routes to market for VMware products.
- Led pricing-execution initiatives for SaaS offerings and coordinated analysis, design, testing and implementation of new product configurations across business units.
Lead Business Analyst – Business & Technology at Accenture (2018-07 – 2021-05)
- Led value engineering, innovation, process optimisation and service delivery for a Fortune 500 global client with $100M ARR.
- Established a five-person CoE driving transformation across 118 applications and 45 teams, spanning SAP P2P/FICO/OTC, integrations, continuous improvement and automation.
- Led three globally distributed teams of 40+ professionals across Agile and Waterfall delivery, while owning service delivery for 11 SAP, cloud and SaaS applications in Procure-to-Pay.
- Developed solution concepts, demos, proposals, points of view, use cases, RFP/RFI responses and cloud-oriented process-mining/analytics solutions across Azure, AWS and GCP.
Inventory Controller at Tanishq–CaratLane (2013-12 – 2015-05)
Management Executive at Caps Micrographics Pvt. Ltd. (2012-07 – 2013-11)