Hafna Shoukath

Dedicated Hospital Administration professional with a Diploma in Hospital Administration. Skilled in patient coordination, front office operations, appointment scheduling, hospital documentation, and healthcare administrative processes, with a strong understanding of hospital workflow, quality standards, and patient service excellence.

Operations Intern - Travancore Medical College Hospital, Kollam - Kollam

(2026-03 - 2026-05)

NABH Accredited Hospital | 900-Bed Multi-Specialty Medical College Hospital

• Assisted in daily hospital operations and administrative activities to ensure smooth departmental functioning.
• Supported patient registration, appointment scheduling, and front office coordination.
• Maintained accurate hospital records, documentation, and patient-related data.
• Observed and adhered to NABH quality standards, operational procedures, and healthcare protocols.
• Handled patient inquiries and provided administrative support to enhance patient satisfaction and workflow efficiency.

Diploma in Hospital Administration - Hospital Administration - Edusource HRD Training Centre, Kollam (2025-01 - 2026-01)

Bachelor of Science (B.Sc.) - Biochemistry - TKM College of Arts & Science, Kollam (2014-01 - 2017-01)