Restaurant Captain - GEVORA HOTEL, Dubai, UAE - Dubai, UAE
(2022-02 - 2026-05)
- Overseeing daily dining room operations and maintaining premium service standards
- Conducting pre-shift briefings, delegating tasks, and coaching junior staff
- Managing VIP guests, resolving complaints, and ensuring high satisfaction
- Driving sales through strategic menu upselling and staff training
- Managing POS transactions, table setups, and inventory control
Restaurant Captain - Park Hyatt Chennai, Guindy - Chennai, India
(2020-10 - 2022-01)
- Overseeing daily dining room operations and maintaining premium service standards
- Conducting pre-shift briefings, delegating tasks, and coaching junior staff
- Managing VIP guests, resolving complaints, and ensuring high satisfaction
- Driving sales through strategic menu upselling and staff training
- Managing POS transactions, table setups, and inventory control
Mini Bar - Radisson Blu Hotel, Water Front, Dubai, UAE - Dubai, UAE
(2018-03 - 2020-07)
- Refilling consumed items (beverages, snacks) in guest rooms daily according to standard par levels
- Posting used items directly to the guest's folio/room account accurately before checkout
- Regularly checking product expiration dates, rotating stock (FIFO), and ensuring items are sealed and clean
Waiter - Ramada Plaza, JPR, Dubai, UAE - Dubai, UAE
(2013-03 - 2014-12)
- Delivered high-quality food & beverage service in a fast-paced environment
- Provided excellent guest engagement, ensuring satisfaction and repeat business
- Applied upselling techniques to increase revenue and guest experience
- Maintained cleanliness, hygiene, and service standards
- Worked closely with kitchen and service teams to ensure timely service
