Hamdhah Sherin
Travel Consultant
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About
Motivated Travel and Tourism Management graduate with experience in customer service, documentation support, and digital government services. Strong communication, customer-handling, and organizational skills with a keen interest in developing professional expertise and contributing to organizational success
Experience
Travel Consultant - Madison Fly - Ernakulam, Kerala
(2026-06)
- Managed customer travel inquiries and recommended suitable travel packages and itineraries.
- Assisted with flight, hotel, transportation, and tour bookings.
- Prepared quotations and coordinated with travel service providers.
- Guided customers on visa requirements and travel documentation.
- Handled booking changes, cancellations, and customer concerns.
- Maintained booking records and ensured timely follow-up with clients.
- Delivered professional customer service while supporting sales and business targets.
Customer Service Assistant - CSC Center (Common service Center) - Local Govt Service Center - Malappuram, Kerala
(2021 - 2023)
- Assisted customers with digital services and documentation support.
- Provided guidance for online applications and government service processes.
- Developed communication and customer handling skills.
Education
B.A. - Travel and Tourism and Management - CPA College of Global Studies (2023 - 2026)
Higher Secondary Education - Khidmath Islamic women's College (2021 - 2023)
SSLC - Malabar English High School Pothanoor (2021)
