Steward - Hotel Crystal palace - Mussoorie, Uttarakhand
(2016-05 - 2017-01)
- Strong ability to obtain guest satisfaction.
- Able to lead kitchen staff.
Senior Steward - Sunrise resort - Jaipur, Rajasthan
(2017-02 - 2017-12)
- Monitor performance of the stewards and provide direction and recommend corrective action. Report issues to management.
- Coordinate the daily pot-wash and dish wash responsibilities.
- Assist in the location, movement and storage of operational equipment
Captain - The Orchid - Dule, Maharashtra
(2018-01 - 2019-12)
- Always greet and welcome guests promptly in a warm and friendly manner.
- Always thank and give fond farewell to guests conveying anticipation for their next visit.
- Assist guest with table reservation.
- Assist guest while seating.
Manager - J.K.Tower Hotel Auraiya - Auraiya, Uttar Pradesh
(2020-02 - 2021-08)
- Managed the daily operations of the Restaurant, VIP Guest, Conference etc
- Management, as well as other functions as assigned.
- Applied expertise in handling and maintaining 100% guest satisfaction.
Restaurant Manager - Hotel Amantran - Kanpur, Uttar Pradesh
(2021-10 - 2022-01)
- Train and supervise staff.
- Maintain safe working conditions.
- Follow company policies and procedures regarding the handling of cash, property, products and equipment.
- Ensure all food safety procedures are strictly adhered to according to sanitary regulations.
Restaurant Manager - Avenue 18 resort - Rishikesh, Uttrakhand
(2022-02 - 2023-01)
- Organize, direct and evaluate food and beverage service.
- Recruitment and training of staff, Shift scheduling.
- Performance management; monitor staff performance and providefeedback.
- Purchase and control of inventory.
- Ensure practice of heath and safety regulations.
- Negotiate with clients for use of facilities for catering, parties, banquets, etc
Hotel Manager - Skylark by Gabrian Hotel - Gurgaon
(2023-01 - 2025-01)
- Making sure all guests receive a high quality of service.
- Planning marketing campaigns.
- Planning budgets, setting sales targets and managing accounts
- Analysing sales figures and producing reports.
- Recruiting, training and supervising staff.
- Meeting and greeting guests.
- Dealing with customers' complaints and other problems.
- Organising building maintenance.
- Making sure that the hotel meets health, safety and security regulations and licensing laws.
Hotel Manager - Hotel Raj darbar - Ayodhya
(2012-07)
- Managing hotel staff and employees.
- Handling guest complaints and customer service.
- Supervising room bookings and reception work.
- Checking cleanliness and housekeeping.
- Managing hotel accounts and expenses.
- Ensuring food and room services run properly.
- Maintaining hotel rules, safety, and discipline.
- Increasing hotel business and customer satisfaction.
