Hardik Jain

Results-driven Business Operations Specialist with hands-on experience in freight logistics and financial operations. Demonstrated expertise in process optimization, cross-functional coordination, workflow management, financial reporting, and account reconciliation. Proven ability to streamline operational processes, maintain high client satisfaction, and deliver accurate financial documentation.

BBA graduate with strong analytical, communication, and stakeholder management skills, seeking a challenging role in operations, finance, or business development.

Business Operations Specialist at Shri Freight Movers (2025-09 – 2026-05)

• Managed end-to-end freight logistics operations for multiple client accounts, ensuring timely and accurate service delivery with consistently high client satisfaction.
• Led cross-functional coordination across sales, operations, and logistics teams, streamlining workflows and significantly reducing operational bottlenecks.
• Monitored and analyzed operational KPIs using Microsoft Excel dashboards, identifying performance gaps and implementing data-driven process improvements.
• Maintained comprehensive operational records and generated detailed business reports for management, supporting informed strategic decision-making.

Finance Intern at Kamal Associate (2025-02 – 2025-03)

• Prepared and maintained comprehensive financial reports and performed monthly account reconciliation with high accuracy across all billing cycles.
• Implemented digital filing systems for financial documentation, significantly reducing document retrieval time and improving overall workflow efficiency.
• Managed accurate data entry and maintenance of financial records, ensuring full compliance with internal audit and organizational accuracy standards.

Finance Intern at AIIM Group (2024-06 – 2024-07)

• Conducted in-depth financial data analysis and prepared detailed management reports to support strategic decision-making by senior leadership.
• Assisted in multi-account reconciliation processes, ensuring accuracy and consistency across financial documentation and reducing reporting discrepancies.
• Collaborated on cross-functional projects to enhance financial reporting accuracy, operational efficiency, and interdepartmental coordination.

Bachelor of Business Administration (BBA) in Banking & Insurance – Maharaja Surajmal Institute of Technology (2022-06 – 2025-08)

Senior Secondary Education in Class XII – Merry International Public School (2020-04 – 2022-03)