Haridoss Harry

Finance professional with 3+ years of experience in fraud prevention, chargeback resolution, and payment risk management. Seeking to contribute to PB Payments by leveraging expertise in dispute handling, compliance, and transaction monitoring to strengthen secure and seamless digital payment operations.

Fraud verification & Chargeback Analyst - CES Pvt. Ltd

(2022-05)

• Investigated suspicious transactions across e-commerce portfolios, preventing fraud losses through proactive monitoring.
• Generated risk and fraud reports for management, ensuring compliance with internal and regulatory standards.
• Managed Visa & MasterCard chargeback disputes, applying correct resolution codes and submitting supporting documentation.
• Collaborated with cross-functional teams to improve fraud detection workflows and reduce false positives.
• Trained and mentored new analysts, enhancing team efficiency and knowledge in payment risk operations.
• Reduced chargeback losses by streamlining dispute documentation.
• Improved SLA adherence by 15% through optimized queue monitoring.

Junior Officer, Credit Card Division - HDB Financial Services

(2018-02 - 2020-03)

• Handled customer credit card disputes and supported fraud investigations.
• Assisted in transaction verification and compliance checks for card operations.
• Built strong knowledge of card networks, dispute codes, and settlement cycles.

MBA - Finance Management - madras university

B.Com - Commerce - Alpha Arts & Science College (2017)