Store Manager - Kushals Retail Pvt. Ltd.
(2025-03)
- Leading store operations with focus on sales growth, staff development, and customer service excellence.
- Monitoring daily sales performance to drive strategies increasing revenue.
- Ensuring strong visual merchandising standards and inventory accuracy.
- Driving business development initiatives to expand customer base and profitability.
- Executing new store VM setups and ensuring brand-consistent visual standards.
- Collaborating with marketing teams to plan and execute local promotional campaigns.
Store Manager - Solitario (Gold, Silver, Diamond)
(2024-02 - 2025-03)
- Managed full store operations focused on sales growth and team supervision.
- Led hiring, onboarding, and continuous staff training.
- Analyzed sales reports and implemented improvement strategies.
- Enhanced product visibility through effective visual merchandising.
- Managed cash, banking, and financial documentation.
- Ensured 100% SOP and safety compliance.
- Coordinated promotional events and festive campaigns, contributing to improved customer footfall and overall sales growth.
- Executed B2C marketing activities such as customer engagement events, targeted outreach, and offer-driven activations to boost brand visibility and sales.
Store Manager - Kushals Retail Pvt. Ltd.
(2022-01 - 2024-01)
- Managed day-to-day store operations with high customer satisfaction.
- Trained, coached, and motivated staff to improve performance.
- Implemented sales strategies and promotions increasing revenue.
- Maintained accurate inventory through audits and shrinkage control.
- Strengthened store visual merchandising execution.
- Awarded Best Store – Nexus Forum Shantiniketan Mall (Dec 2022).
- Achieved Highest Sales & Best SOP Score for two consecutive years.
Assistant Store Manager - Itsy Bitsy Pvt. Ltd.
(2019-09 - 2021-12)
- Assisted daily operations ensuring smooth functioning.
- Managed customer escalations professionally.
- Supported VM, audits, and inventory accuracy.
- Contributed to sales growth via product placement and promotions.
- Trained new team members improving service quality.
- Collaborated on seasonal campaigns improving store performance.
Team Leader - FBB Future Group
(2018-01 - 2019-08)
- Led a team ensuring achievement of daily and monthly sales targets.
- Maintained store hygiene, merchandising, and customer service standards.
- Supported inventory control, audits, and replenishment.
- Trained staff on product knowledge and customer engagement.
- Assisted store manager in promotional activities improving conversion rates.
Senior Coordinator - Reliance Trends
(2016-05 - 2017-12)
- Coordinated promotions, launches, and layout changes.
- Monitored inventory, audits, and replenishment.
- Ensured VM and brand standards.
- Improved stock accuracy via audit planning.
- Supported festival operations increasing customer engagement.
