Scrum Master (SAFe) - Capgemini - Bengaluru, India
(2023-11)
- Coordinated four Agile teams under SAFe for a global initiative, aligning program objectives and reducing dependency-related delays by 30%.
- Championed Agile maturity across the department, improving Cycle Time by standardizing DoR and DoD (Definition of Done) across three teams.
- Represented the team in Scrum of Scrums (SoS) and ART Sync meetings to report progress, address integration risks, and align on release milestones.
- Increased stakeholder transparency by developing automated velocity and burn-down dashboards, providing real-time visibility into project health and delivery timelines.
Scrum Master - Tech Mahindra - Hyderabad, India
(2022-01 - 2023-11)
- Boosted team velocity by increasing the Focus Factor from 50% to 80%; achieved this by eliminating wasteful activities and shielding the team from ad-hoc distractions.
- Reduced sprint spillovers by 30% by introducing a formal Definition of Ready (DoR), ensuring the PO provided high-quality refinement and clear acceptance criteria prior to sprint commitment.
- Conducted workshops on Agile values and principles, Scrum practices, and Design Thinking for new hires and transitioning teams to establish a consistent Agile mindset.
- Introduced Kaizen-inspired retrospectives across 4 Scrum teams, focusing on one measurable improvement per sprint, which reduced sprint-to-sprint carryovers and significantly improved team morale.
Scrum Master - ICICI Bank - Hyderabad, India
(2019-09 - 2022-01)
- Facilitated core Scrum events (Daily Scrum, Sprint Planning, Sprint Review, and Retrospective) for four teams, ensuring strict adherence to timeboxes and fostering a safe environment for open dialogue.
- Acted as a shield for the team by proactively identifying and removing internal blockers and escalating external impediments to management.
- Mediated interpersonal conflicts and resolved long-standing silos between team members through active listening and the establishment of clear working agreements.
- Orchestrated Agile transformation for a core banking modernization program, coached leadership and delivery teams. Improved release frequency and reduced time-to-market by 25%.
Analyst - Accenture Solutions Pvt. Ltd. - Hyderabad, India
(2017-02 - 2019-09)
- Designed and executed manual test cases based on business and functional requirements, ensuring high-quality application delivery.
- Identified, logged, and tracked defects using tools like JIRA, and collaborated with developers to ensure timely resolution.
- Performed functional, regression, and system testing to validate application stability across releases.
PMO - Tech Mahindra (NNV Satish & Co) - Hyderabad, India
(2015-06 - 2017-02)
- Coordinated with delivery managers, program managers, and leadership to track quarterly savings plans, providing detailed analysis of committed vs. actual outcomes.
- Facilitated weekly and bi-weekly meetings with HR, resource managers, and project teams to monitor and fulfill resource requirements across accounts.
- Prepared and consolidated weekly status reports, highlighting key updates, risks, and escalations for stakeholders and clients.
