Haritha Vaishnava

B.Com graduate with 9 years of overall professional experience, including experience at Amazon in data operations, process execution, quality, customer-focused workflows, escalation handling and SLA-driven delivery. Strong attention to detail, accuracy, problem-solving and stakeholder communication. Seeking to transition into Accounts Payable, Accounts Receivable, Finance Operations, Billing, Order-to-Cash or Procure-to-Pay roles.

ML Data Associate - Amazon - Hyderabad

(2022-01)

• Execute high-volume data and process workflows with strong focus on accuracy, quality, productivity and defined turnaround times.
• Investigate process exceptions and customer-focused issues, identify discrepancies, and support timely resolution in line with SOPs.
• Work with internal stakeholders and cross-functional teams to clarify requirements, resolve escalations and meet business targets.
• Maintain accurate records and validate data before completion, demonstrating strong attention to detail and process compliance.
• Handle multiple priorities within strict deadlines while consistently meeting quality and productivity expectations.
• Support process-improvement activities by identifying recurring issues, gaps and opportunities to reduce errors and improve workflow efficiency.
• Use structured investigation and analytical thinking to review information, identify root causes and make appropriate process decisions.
• Communicate clearly with stakeholders and maintain professional customer-focused interactions during issue resolution.

Bachelor of Commerce (B.Com) (2018)