Store Manager at Zepto PVT.LTD (2024-08 – Present)
Store Manager of Store Wearhouse Operations handling all aspects of store operations including inbound, inventory, outbound, manpower planning, rostering, training and employee engagement.
- Lead all aspects of Store operations inbound, inventory, outbound, manpower planning, rostering, training and employee engagement
- Update Stock In GRN Pendency Discrepancy Item Audit Location Audit Vendor Management
- Managed inventory planning and optimization ensuring 100% utilization as per capacity and maintaining inventory sanity
- Storage to forward picking areas achieving high inventory pick performance (IPP) targets
- Managed 200+ Team Members across various functions, preparing roster plans and conducting training (SOP, 5S, Kaizen)
- Conducted perpetual Stock Takes and daily cycle count, audits, ensuring 100% compliance
- Ensuring Inventory Hygiene & losses recon with necessary Documents & Data
- Successfully launched 4 stores in Delhi NCR City
- Managing 5 stores, with an average order of 2000 per day from each store
Assistant Store Manager at Blinkit Commerce Pvt.Ltd (2023-09 – 2024-08)
Store manager of Dark Store Operations handling all incoming and outgoing vehicle and complete the GRN/putway as per TAT with expertise in Location Mapping ILS-IMS Inventory Audit.
- Store manager of Dark Store Operations handling all incoming and outgoing vehicle and complete the GRN/putway as per TAT
- Expertise in Location Mapping ILS-IMS Inventory Audit Inventory update Stock In GRN Pendency
- Discrepancy Item Audit Location Audit Vendor Management reconciliation, Analyzing, Store and city performance metrics
- Daily weekly and monthly report to track performance on various SLAs
- Ensuring Store's SLA'S Achievement and Solving day to day operational issues with stores and 3PL
- Handling Customer Escalation issues
- Roster, Hiring, Attendance, LM Team to be handling and maintained
- Ensuring Inventory Hygiene & losses recon with necessary Documents & Data
- Availability & Management of all store assets
Warehouse Operation Executive at Flipkart India Private Limited (2020-02 – 2023-09)
3 year Experience Flipkart PVT.LTD Company as a warehouse Operation Executive in Fulfillment Center (FC) handling inbound and outbound operations.
- Handling the FC Inbound 10+ Docks and unloading the vehicle as per projection and FEFO according as per TAT
- Ensure 100% documents check like - POD, Invoice Sanity, Invoice creation, Invoice Submission
- Ensure 100% GRN as per SNOP Plan and Projection If any issue faced GRN Time, QC fail, same Time Coordinated with the BD team and IRT Team
- Ensure 100% Inventory Putway as per category wise and Timely mail response if any issue
- Daily hourly report and shift end summary report, Dock & Floor pendency report
- Roster, Hiring, Attendance and Team to be handling and maintained
- Workplace 5S Maintains & Implementing Kaizens for process improvement
- Good knowledge Flipkart Catalogs & Listing and inventory managements and IB, OB, MH etc
- Handling Vendor and seller and 3PL Logistics Team
- Overall warehouse operations knowledge inbound, outbound, process of shipments
- Issue the necessary documents for goods received and goods delivered
- Maintain warehouse tidiness and cleanliness
- Pan India dispatched knowledge & Transportation, Daily Basis Report of inwarding & outwarding
- Managing inventory accuracy through monitoring of daily warehouse activities, cycle counts, and audit of same to verify results
- Managed IRN Creation and Submission, after receiving material in inbound then Quality Check and Return in inbound with vendor
- Manpower handling shorting area & Dock area
- Shipment bag sorting with staging location scanning
- Vehicle align by National fortigo (central) Team & Zonal Team
- Good knowledge handling all incoming and outgoing movement of vehicles
- Monitoring inbound logistics/outbound Operations Process and maintain Associate works on daily basis
TL - Sort Center at Shadowfax Technologies Private Limited (2021-12 – 2022-05)
6 Month Experience shadowfax Technologies private Limited as a TL- Sort Center handling dispatch, connection MIS, incoming, floor pendency and escalation management.
- Dispatched, Connection MIS, Incoming, Floor pendency MIS, Pre-alert Mails
- Replay/sent all type of escalation mails
- Overall warehouse operations knowledge inbound, outbound, process of shipments
- Issue the necessary documents for goods received and goods delivered
- Maintain warehouse tidiness and cleanliness
- Pan India dispatched knowledge & Transportation, Daily Basis Report of inwarding & outwarding
- Managing inventory accuracy through monitoring of daily warehouse activities, cycle counts, and audit of same to verify results
- Managed IRN Creation and Submission, after receiving material in inbound then Quality Check and Return in inbound with vendor
- Manpower handling shorting area & Dock area
- Shipment bag sorting with staging location scanning
- Vehicle align by National fortigo (central) Team & Zonal Team
- Good knowledge handling all incoming and outgoing movement of vehicles
- Monitoring inbound logistics/outbound Operations Process and maintain Associate works on daily basis
