Harsh Kundu

Dedicated and skilled Senior Steward with over 4 years of experience in the hospitality industry. Proven track record of maintaining high standards of cleanliness and organization in various food and beverage establishments. Seeking a challenging role where I can utilize my expertise and leadership skills to contribute to the success of the team.

Assistant travel consultant - V TRAVELS - Greater noida west, UP, India

(2025-04)

• Consults clients on destinations
• designs custom itineraries
• books flights
• Booking accommodations and activities
• And manage payments from clients

Senior steward - Noormahal Palace Hotel - Karnal HARYANA, INDIA

(2021-10)

• Supervised a team of 20 stewards to oversee daily operations and maintain high standards of cleanliness and service in dining areas
• Implemented cost-saving measures by optimizing inventory management and reducing waste by 15%
• Conducted training sessions to enhance staff skills and improve overall performance, leading to increased customer satisfaction scores
• Developed and implemented new procedures to streamline workflow and enhance efficiency in food and beverage service
• Managed a team of waitstaff to ensure smooth and efficient service for up to 100 guests per shift
• Implemented new training programs to enhance staff knowledge of menu items and improve customer satisfaction
• Cultivated relationships with regular customers to increase repeat business and garner positive reviews
• Collaborated with kitchen staff to expedite food orders and minimize wait times for customers

B.Sc. - Hospitality & Hotel Administration - IHM, Yamunanagar (2018 - 2021)

INTERMEDIATE - THE HERITAGE SCHOOL, NEW DELHI (2018 - 2018)

Matriculation - THE HERITAGE SCHOOL, NEW DELHI (2016 - 2016)