Harsh Singh

AI Operations & EdTech Automation Manager - Civil Guruji - Raipur, India

(2026-05)

Led design and delivery of automation across all 12 business departments (Sales, HR, Finance, Marketing, Operations, and more), building a full implementation blueprint using n8n, Make.com, Zoho One, WhatsApp API, and Claude.
Architected and deployed "Reeya," a Hindi/Hinglish voice AI agent for admissions counselling, built on FastAPI, Groq (Llama 3.3 70B), Sarvam AI TTS, Deepgram STT, and Vobiz/Smartflo telephony.
Built a RAG-based knowledge retrieval layer over course and admissions content to power real-time, context-aware lead responses.
Designed and shipped n8n workflows connecting AI agents, Google Sheets/CRM, WhatsApp follow-up, and webhook-based validation — automating the full lead lifecycle from intake to follow-up.
Led development of Klyro, a multi-tenant SaaS voice-agent platform (agent creation, prompt editing, PDF-based RAG ingestion), extending the automation system beyond a single client into a reusable product.
Built Python scripts for data cleaning, deduplication, and backend workflow support, strengthening CRM data integrity and reducing manual lead-processing effort.

AI Automation Team Lead - CIO Talk Network (CTN) - Chicago, IL / Remote

(2025-06 - 2026-05)

Directed AI agent automation for Finance and CRM workflows using workflow automation tools, Alteryx, and predictive modeling.
Completed automation rollout across all 12 business departments, coordinating cross-functional stakeholders to standardize workflows and reporting.
Translated business requirements into automation logic, data workflows, and execution plans for digital transformation initiatives.
Automated repetitive data-analysis tasks, improving data consistency and operational visibility across global platforms.
Coordinated automation delivery, testing, documentation, and stakeholder communication across technical and business teams.

Data Analyst - Codec Technologies India - Remote

(2025-08 - 2025-09)

Supported data analysis, cleansing, reporting, and structured dataset preparation for assigned client projects.
Used SQL, Excel, and Python-based workflows for data preparation, quality review, and reporting support.
Ran validation checks that improved reporting accuracy and reduced inconsistent data records.

Jr. System Admin — Data I/O & Data Scraper - Open Slate - Pune, India

(2024-04 - 2025-06)

Managed and organized client and production data to ensure accurate, timely updates in internal systems.
Built and maintained scraping workflows to collect, validate, and structure data for business and production use cases.
Handled client and stakeholder communication on data deliveries and status updates; maintained versioning and archival processes for operational records.

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