Harshavardhan K

Detail-oriented and analytical candidate with hands-on experience in data analysis, CRM systems, and business operations. Proven ability to manage workflows, maintain data accuracy, and support customer-facing processes in fast-paced environments. Skilled in Excel, Power BI, and CRM tools, with a strong focus on operational efficiency, quality, and timely delivery. Seeking to contribute to order management and financial operations roles.

Inside Sales Associate | B2B at Infinity Learn (2025-08 – Present)

Managed day-to-day operations ensuring smooth coordination between sales teams and clients, with focus on data analysis and CRM management.

• Managed day-to-day operations, ensuring smooth coordination between sales teams and clients
• Performed data analysis using Excel to track performance metrics, identify trends, and improve efficiency
• Generated daily, weekly, and monthly MIS reports to monitor KPIs and support decision-making
• Handled outbound and inbound calling, addressing client queries and improving engagement
• Assigned leads and tasks to sales teams, ensuring timely follow-ups and higher conversion rates
• Maintained and updated CRM (Zoho CRM) for accurate data tracking and reporting

Area Sales Associate | B2B at AKS International (2024-11 – 2025-04)

Managed inventory, prepared sales reports, coordinated with clients for order execution, and supported after-sales operations.

• Maintained inventory and ensured product availability
• Prepared basic sales and performance reports (MIS) using Excel
• Coordinated with clients to ensure smooth order execution and delivery
• Supported after-sales operations by resolving customer issues
• Assisted in identifying process improvements to increase efficiency

Bachelor of Computer Applications in Computer Applications – Krupanidhi Degree College (2021-01 – 2024-12)

Diploma in Computer Applications in Computer Applications – SCOLE Kerala (2020-01 – 2021-12)