Harshit Mehra

Hospitality professional with over three years of front office, reservations, and guest relations experience across well-known international hotel brands, including Radisson Blu and Holiday Inn. Comfortable managing multi-channel bookings, coordinating with cross-functional teams, and resolving guest concerns calmly and efficiently. Brings a well-rounded perspective shaped by additional training in cinematography and lighting, alongside strong communication, problem-solving, and organisational skills.

Looking to bring this experience to a growth-oriented organisation that values consistent, high-quality guest service.

Reservation Supervisor - Radisson Blu Towers, Kaushambi - Kaushambi

(2025-02 - 2026-06)

• Manage room reservations across multiple booking channels, including OTAs, direct calls, and corporate accounts
• Verify and process booking details, rate codes, and payment information to ensure accuracy at every stage
• Coordinate closely with the front office, sales, and revenue teams to optimise room inventory and rate management
• Respond to guest reservation queries and special requests promptly, ensuring a smooth pre-arrival experience

Diploma in Cinematography and Lighting - AAFT, Noida - Noida

(2024-03 - 2025-02)

Took a career break from hospitality to pursue a full-time professional diploma in cinematography and lighting at AAFT, Noida, building an additional creative and technical skill set.

Front Office Associate - India Habitat Centre, Lodhi Road - Lodhi Road

(2023-10 - 2024-03)

• Managed guest queries and concerns, providing prompt and effective resolutions
• Maintained accurate front desk records, daily reports, and guest correspondence
• Assisted with check-in and check-out formalities, ensuring a smooth and professional guest experience
• Liaised with other departments to ensure guest requests were addressed efficiently and on time

Job Training: Front Office Associate (FOA) - Holiday Inn Mayur Vihar, New Delhi - New Delhi

(2023-03 - 2023-09)

• Assisted the front office and guest services team with daily check-in and check-out procedures
• Learned and applied standard operating procedures (SOPs) for guest service and hotel operations
• Supported reservation handling, guest correspondence, and accurate record maintenance
• Built a strong working knowledge of hospitality service standards through structured, hands-on training

Internship - Holiday Inn Express T3 IGI

(2022-07 - 2022-12)

• Assisted with guest check-in and check-out processes, ensuring a welcoming first impression
• Handled guest queries and requests, escalating issues where necessary for prompt resolution
• Collaborated closely with front office team members to maintain smooth daily operations
• Built foundational skills in guest communication and hotel service standards

BSc - Hospitality Administration - Chitkara University, Punjab (2020 - 2023)

12th – Humanities Stream - Gurukul International School, Distt. Solan, Himachal Pradesh (2020 - 2020)

10th - Gurukul International School, Distt. Solan, Himachal Pradesh (2018 - 2018)