Harshita Goyal

Customer-focused and communication-driven Information Technology graduate with hands-on experience in client communication, content writing, social media engagement, freelance work, and team collaboration. Skilled in resolving customer queries, handling client interactions, managing multiple tasks, and maintaining professional communication with international clients.

Content Associate - Chaupal

(2025-01)

• Managed and maintained content for the Chaupal platform, ensuring accuracy, consistency, and alignment with platform standards.
• Handled communication related to campaigns, user engagement, push notifications, and audience interaction.
• Analyzed audience preferences and engagement trends to support better customer communication strategies.
• Worked closely with content planning and customer engagement activities to improve platform interaction.
• Coordinated with internal teams to resolve content-related issues and ensure timely updates.
• Developed strong communication, multitasking, and problem-solving skills in a fast-paced digital platform environment.

Intern - Matrid

(2023-01 - 2023-12)

• Collaborated with team members on mobile application development projects using Flutter.
• Technical Skills: Flutter Development, SQL, E-commerce Website Development, Design Principles.
• Gained valuable experience in building real-world applications, collaborating in a team environment, and understanding e-commerce principles.

Bachelor - IT - University Institute of Engineering (2019-01 - 2023-12)

High School - Knight International Public School (2019-12)

Secondary - Guru Tegh Bahadur Public School (2017-12)