Quality assurance analyst in the US rebel process.
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My name is Harita Parsoya.
I belong to Jaipur.
I have two years of experience 1 year as a data entry specialist and 1 year as a QA in the US Rebel process
Identify and remedy defects within the production process.
Creating reports related to the accuracy of the process and what changes are needed to be made to achieve the desired quality.
conduct daily and weekly team huddles or supervisory touchpoint meetings.
Responsible for highlighting customer and product-related concerns to the client.
Monitoring document quality and giving feedback to the agents.
Investigating customer compliance and product issues.
Maintaining a quality conscious culture in the process.
Conducts a refresher session on product knowledge.
Handling and resolving all the queries and issues of the expert.
I have completed my 3rd year exams now I am waiting for the result and it will take 1 month.
