Harshith Aepuru

MBA Human Resource Management graduate with 2 years of professional experience as a Transaction Risk Investigator at Amazon. Expertise in process compliance, investigation, documentation, and data analysis. Consistently exceeded performance metrics with multiple awards. Strong interest in HR Operations, Recruitment, and HR Analytics. Proficient in Microsoft Excel, Power BI basics, and Workday HCM.

Transaction Risk Investigator at Amazon (2024-09 – Present)

• Investigate customer transactions to identify fraudulent activities, applying internal compliance guidelines to support accurate risk decisions.
• Analyze transaction details to identify potential risk indicators in a high-volume operational environment.
• Maintain consistent adherence to standard operating procedures while managing sensitive case information.
• Collaborate with cross-functional teams to resolve operational issues and support timely case resolution.
• Prepare detailed investigation reports ensuring clear and consistent recording of outcomes.
• Exceeded performance expectations with YTD-IPH at 112%, IRR at 167%, and CRR at 104%.
• Manage high-volume investigation queues while maintaining strict quality standards.
• Awarded Investigator of the Month (2 times) for consistent high performance.
• Recognized as Investigator of the Peak (5 times) for operational excellence.

Master of Business Administration (MBA) in Human Resource Management – Avanthi Post Graduate Research Academy (2024 – 2026)

Bachelor of Technology (B.Tech) in Computer Science Engineering – Vignan Institute of Technology and Science (2019 – 2023)