Hasna Ussan

Experienced Medical Records and Healthcare Administration professional with 6+ years of experience and a proven ability to streamline record management processes while maintaining strict compliance and confidentiality standards. Seeking a role that allows me to apply my organizational, coordination, and quality assurance skills to support effective patient care and operational excellence.

Medical Records Officer at Alfardan Medical with Northwestern Medicine (2024-01 – 2025-07)

Managed end-to-end operations of the Medical Records Department in compliance with MOPH regulations. Maintained paper and electronic medical records with accurate data entry, structured storage, and timely retrieval. Oversaw transition to Electronic Health Records (EHR), ensuring system reliability and accessibility.

• Managed end-to-end operations of the Medical Records Department in compliance with MOPH regulations
• Maintained paper and electronic medical records with accurate data entry, structured storage, and timely retrieval
• Oversaw transition to Electronic Health Records (EHR), ensuring system reliability and accessibility

Medical Records Officer at Al Abeer Medical Center – Day Surgery Unit LLC (2022-10 – 2023-12)

Led medical records operations, ensuring compliance with DOH, JCI, and JAWDA TASNEEF standards. Performed qualitative and quantitative analysis of medical records for completeness, authentication, and consistency. Coordinated with clinical teams to resolve documentation deficiencies within defined timelines.

• Led medical records operations, ensuring compliance with DOH, JCI, and JAWDA TASNEEF standards
• Performed qualitative and quantitative analysis of medical records for completeness, authentication, and consistency
• Coordinated with clinical teams to resolve documentation deficiencies within defined timelines

Medical Records Incharge at Comtrust Charitable Trust Eye Hospital (2020-02 – 2021-02)

Ensured accuracy, completeness, and legal compliance of patient medical records. Trained junior staff on medical records protocols, confidentiality, and documentation standards. Implemented an organized filing and retrieval system, significantly reducing retrieval time.

• Ensured accuracy, completeness, and legal compliance of patient medical records
• Trained junior staff on medical records protocols, confidentiality, and documentation standards
• Implemented an organized filing and retrieval system, significantly reducing retrieval time

Medical Records Clerk at Lifecare Hospital (2014-10 – 2015-09)

Supported medical records department operations including audits, deficiency checks, and hospital statistics. Participated in JCI and HAAD audits, ensuring department readiness and compliance. Assisted in EMR implementation, improving accessibility and accuracy of patient data.

• Supported medical records department operations including audits, deficiency checks, and hospital statistics
• Participated in JCI and HAAD audits, ensuring department readiness and compliance
• Assisted in EMR implementation, improving accessibility and accuracy of patient data

Medical Records Technician at Baby Memorial Hospital (2010-01 – 2011-01)

Assisted in maintaining and organizing patient medical records. Supported coding activities using ICD-10 under supervision.

• Assisted in maintaining and organizing patient medical records
• Supported coding activities using ICD-10 under supervision

Hospital Management & Administration (AI) in Hospital Management – Avodha Edutech, Infopark, Kochi (2025)

Master of Business Administration in HR Management – Bharathiar University, Coimbatore (2019)

Bachelor of Arts in English Literature – University of Calicut (2013)

Diploma in Medical Records Management in Medical Records Management – Malabar Institute of Medical Sciences (Aster MIMS), Calicut (2009)

Plus Two (Science) in Science – Board of Higher Secondary Examination, Calicut, Kerala (2007)