Travel Consultant - Greaves Travel India Private Ltd
(2022-06 - 2025-04)
Worked in Travel Department for US Market as Travel Consultant responsible Invoicing & Reports
- Raising Invoices and settlement on behalf of the client for various services like Air, Hotels, Car Rental etc.
- Working on daily basis on client related queries which include creating profiles for the Travelers and Agents using client software "Tool Client Base".
- Creating Itinerary as per the request received various Agents using the customer Tour Document it is spread across different Accounts.
Senior Analyst - Exl Services.Com Pvt Ltd
(2011-05 - 2022-06)
Worked in GMax Production Support Department for Asia Pacific Market as Senior Analyst responsible Invoicing & Reports.
- Daily generating invoices for AMEX customer for EMEA Market & other APAC region
- Masterfiling the Codes in Gmax for EMEA region.
- Handling the Galileo EMD Process for Singapore Market.
- Submitting weekly and monthly reports for the various market related transaction.
- Calculating the fees and checking the authenticity of the Invoices raised.
- Worked for GMAX Rebilling Process for JAPA Region
- Prepare various reports on timely basis with accuracy and timely delivery as per AMEX norms
- Providing various suggestions and comments to higher management on the reports prepared.
- Ensuring timely deliverables in terms of output and adhering to the SLA and deadline.
Executive - Intelnet(EBOOKERS)
(2010-04 - 2011-05)
Worked as Executive for UK & US Market
- Data maintenance and administration of databases
- To help in data mining and effective use of data to drive business goals
- Issuing of Air/Rail PNR's and Car Vouchers coordinating with the Airline in case class cancelation or rebook the seats and to restore the fare
- Developed QC checks for reports and appropriate recommendations made where applicable
