Experienced customer service & people manager - used to high volume venues but comfortable with smaller local guest focused venues too. Looking for part time work now in a role relating to retail, reception or similar.
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Hello, I’m a professional but very friendly customer service oriented person with many years of experience running high volume, multi floor, quality public houses in central London. I’ve built teams & trade consistently & really enjoy surprising guests with innovative events paying attention to detail & presentation in all areas. I’ve regularly brewed unique beers & enjoy building relationships with other people in my industry.
On a personal level I’m mum to two grown up kids, partner to Chris & have relocated to Bath recently. I am looking now to pick up a few hours, mid week, in a host / retail / receptionist or similar role to keep my people focused work interests going whilst leaving time to explore what life looks like in my mid 50’s! I also come with two gorgeous dogs so if you want to see lots of pictures of them you need to employ me to work with you ☺️.
I’m fun, quick thinking, have high energy & love a challenge but I’m also really happy to just fill in the gaps & work alongside others to benefit a business as suits.
26 years as a GM with Fuller’s in Central London - including various venues including local pubs, Paddington station, Wembley & Trafalgar Square high volume, quality, food led venues.
Previous to this I held roles as an NVQ assessor, an admin officer with the civil service & school leaver training roles.
I’m innovative, people centric, able to multitask & prioritise. I work well under pressure & equally left unsupervised I am self motivated to find work.
To A level with multiple work based training opportunities since college.
