Heli Suthar

MBA graduate specializing in Business Analytics with experience in project coordination within the Australian solar industry. Skilled in managing end-to-end project operations, installation scheduling, CRM management, customer communication, documentation, job pack preparation, installer coordination, and Xero reconciliation. Proficient in data analysis, stakeholder reporting, Microsoft Excel, and process improvement, with a strong ability to streamline operations, enhance customer satisfaction, and support informed business decisions.

Project Coordinator at GOAL SOLAR (2026-01 – Present)

Coordinated end-to-end residential solar projects for Australian customers. Prepared job packs, quotations, compliance documents, and maintained CRM records. Scheduled installations and coordinated with customers, installers, and internal teams. Hired installers by negotiating competitive pricing while ensuring quality standards. Reconciled project-related entries in Xero and maintained accurate project documentation.

• Prepared and submitted grid connection applications to Australian energy distributors, ensuring compliance with distributor requirements and timely approvals.
• Processed and managed Solar Victoria rebate applications, verified customer eligibility, uploaded required documentation, and coordinated approvals.
• Liaised with energy distributors, customers, installers, and internal stakeholders to resolve application queries and expedite project approvals.
• Monitored application status, maintained accurate documentation, and ensured compliance with Australian solar industry regulations.

Community Manager at 10 CRORE CLUB (2023-05 – 2026-02)

Managed business community operations and member engagement. Handled customer queries, resolved issues, and ensured excellent client experience. Coordinated networking events, onboarding, and daily operations. Prepared reports and shared customer insights with stakeholders to support business growth. Maintained CRM records and streamlined communication processes.

Loan Operations Executive at VIDHI FINANCIAL SERVICE (2018-03 – 2019-01)

Managed loan documentation, KYC verification, and compliance. Coordinated with banking partners for loan approvals and customer documentation.

MBA in Business Analytics – Amity University (2026)

B.Com – National College of Commerce (2021)