Senior Business Analyst - Kavi Global
(2025-10 - 2026-04)
- Led end-to-end business analysis for enterprise clients, translating complex requirements into data-driven solutions for the IAMS project, including optimal allocation logic and system workflow design.
- Wrote SQL queries (joins, filters, optimisation) to extract, validate, and reconcile large datasets across backend systems and frontend reports, ensuring data consistency.
- Developed interactive Power BI dashboards to track KPIs and performance metrics, enabling data-driven decisions for leadership.
- Designed and maintained data models (fact and dimension tables, relationships) supporting reporting, analytics, and business requirements.
- Created data documentation including data dictionaries and mapping documents to improve data governance and cross-team understanding.
- Integrated data from multiple sources (databases, flat files, APIs) into centralised reporting systems.
Senior Business Analyst - Hotfoot Technologies Solution
(2024-10 - 2025-09)
Clients: Citi Union Bank | Unity Small Finance Bank
- Gathered and aligned client business requirements with organisational goals for LOS projects, improving project delivery accuracy and stakeholder satisfaction.
- Built Power BI dashboards for Loan Origination System reporting, providing visibility into loan lifecycle, approval trends, and operational KPIs.
- Used SQL (joins, subqueries, filters) to extract and validate LOS data, ensuring consistency between backend systems and frontend views.
- Developed and maintained ETL processes with source-to-target data mappings, data validation checks, and pipeline monitoring for reliable data flow.
- Prepared Functional Specification Documents (FSD) and system workflows; coordinated with technical teams for successful execution.
- Delivered Rapid LOS implementation for Prime Home Loans, Affordable Housing, LAP, and Micro LAP products as a web-based loan origination platform.
Senior Business Analyst - Belstar Microfinance
(2022-06 - 2024-09)
- Conducted GAP, Impact, and Scope Analysis on business processes, improving alignment of project objectives with business needs across LOS enhancements.
- Designed use cases, BRDs, and process flows that streamlined the development lifecycle and improved team understanding of user stories.
- Gathered business requirements, analysed LOS workflows, and coordinated with stakeholders to improve system efficiency and user experience.
- Generated detailed financial and operational reports using SQL, delivering insights that informed strategic decisions across the credit function.
- Managed multiple initiatives simultaneously, tracking development priorities to ensure alignment with business goals and on-time delivery.
- Coordinated with users, vendors, and internal teams to gather change requests and enhance project outcomes.
Business Analyst - Samunnati Financial Intermediation & Services
(2019-05 - 2022-05)
- Analysed and optimised credit processing functions; created process frameworks, SOPs, and defined credit workflows in the Loan Origination System.
- Performed financial statement analysis, bank statement review, and CIBIL checks to determine creditworthiness and manage customer risk.
- Managed loan disbursement processes and led a credit team across multiple loan solutions.
- Handled internal and external audit processes for the credit function, ensuring compliance with regulatory standards.
- Created and published MIS and dashboard reports for the credit function, improving management visibility and reporting accuracy.
MIS Coordinator / Business Analyst - Vodafone Idea (VI)
(2009-03 - 2018-11)
- Developed and maintained MIS dashboards for analysing sales and customer performance data at zonal and national levels.
- Transformed raw data into actionable insights delivered to regional and national leadership teams.
- Analysed diverse customer parameters to identify trends and recommend process improvements, enhancing customer satisfaction levels.
- Collaborated with the Data Analytics team to develop internal dashboards and contributed to BRD creation.
- Ensured compliance with ISO process standards and successfully completed Circle and Corporate Audits.
Sales Coordinator - TATA Securities Ltd
(2008-02 - 2008-11)
Customer Support & Sales Coordinator - ICICI Bank
(2006-12 - 2008-02)
