Training and Development Professional
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Experienced trainer with 12.5 years of expertise, including 6+ years in soft skills, F&A (AR) domain, and process trainings. Skilled in TNIs, KPI - aligned training program design, and end-to end execution - from pre-process to accreditation - for measurable business impact.
Training & Development Specialist | Learning Strategist | Soft Skills Facilitator
12+ years of experience | 6+ years in L&D | Certified Trainer
Scope: Trained 500+ employees across India, Romania, Sri Lanka, and the Philippines
Programs: Pre-process, process, soft skills (Email Etiquette, Communication, Stakeholder Mgmt.), leadership
Methodologies: Adult Learning Principles, ADDIE, Kirkpatrick, Train-the-Trainer, Storytelling
Tools & Compliance: SOP governance, audit readiness (ISO, BPA, OPEX), WCT Certified
Impact: Achieved 60% error reduction through targeted training interventions
Stakeholder & Client Management
MS Office | SAP | Audit Documentation
Master of Business Economics (MBE) – 2011
Bachelor of Commerce (B.Com) – 2008
WNS Certified Trainer (WCT) – Demonstrates advanced proficiency in corporate training, and facilitation
