Hemalatha M

Detail-oriented professional with 6+ years of experience in lease abstraction, data validation, sales coordination, and backend operations. Skilled in order processing, production coordination, and maintaining high data accuracy. Proven ability to manage high-volume workloads, ensure timely delivery, and support business operations efficiently.

Sales Coordinator at Schnell Energy Equipments Pvt Ltd (2024-09 – 2025-10)

Processed customer orders, generated invoices, E-way bills, and delivery challans. Coordinated with production team to ensure timely manufacturing and delivery. Monitored order status and ensured adherence to delivery timelines.

• Processed customer orders, generated invoices, E-way bills, and delivery challans (DC)
• Coordinated with production team to ensure timely manufacturing and delivery
• Monitored order status and ensured adherence to delivery timelines
• Handled dispatch coordination and logistics planning
• Maintained accurate records of sales, orders, and inventory both manually and in ERP systems, ensuring data consistency and traceability
• Managed sales documentation, order records, and database entries
• Communicated with customers regarding order status and queries
• Prepared sales reports and tracked pending orders
• Coordinated with inventory and warehouse teams for stock availability
• Supported sales team with documentation and operational tasks

Senior Lease Abstraction Analyst – Level 1 at Information Evolution India Pvt Ltd (2021-06 – 2024-08)

Analyzed and abstracted commercial lease agreements with high accuracy. Extracted key data including rent, lease terms, and critical dates. Performed quality assurance checks to ensure compliance with client guidelines.

• Analyzed and abstracted commercial lease agreements with high accuracy
• Extracted key data including rent, lease terms, and critical dates
• Performed quality assurance (QA) checks to ensure compliance with client guidelines
• Managed lease data using lease management systems and internal databases
• Handled high-volume data processing within defined SLA timelines
• Identified discrepancies and ensured data accuracy through validation and corrections
• Generated reports to support client decision-making and portfolio tracking
• Collaborated with internal teams to maintain process efficiency and quality

Sales Coordinator & Back-End Support at Aadhi Honda (2013-09 – 2015-05)

Processed invoices and maintained ERP system entries. Managed service records and ensured timely customer follow-ups. Coordinated dispatch activities and maintained documentation.

• Processed invoices and maintained ERP system entries
• Managed service records and ensured timely customer follow-ups
• Coordinated dispatch activities and maintained documentation
• Maintained records both manually and in system for operational accuracy
• Provided backend administrative support to the sales team
• Maintained accurate records for operational and service activities

Service Coordinator at Suhas Refrigerators Pvt Ltd (2007-07 – 2008-06)

Managed database of on-site service operations. Coordinated field engineers and handled service requests. Maintained records of customer interactions via calls and emails.

• Managed database of on-site service operations
• Coordinated field engineers and handled service requests
• Maintained records of customer interactions via calls and emails
• Ensured timely follow-up and resolution of service issues

Service Coordinator at Aplab Ltd (2006-06 – 2007-06)

Troubleshot UPS and CRO equipment issues. Managed service database and coordinated field operations. Maintained stock and inventory records for service parts and equipment.

• Troubleshot UPS and CRO equipment issues
• Managed service database and coordinated field operations
• Maintained stock and inventory records for service parts and equipment
• Monitored stock levels and supported timely replenishment
• Ensured effective customer service and timely issue resolution

Assembly Supervisor – Trainee at Veejay Lakshmi Engineering Works Ltd (2004-01 – 2006-04)

Supervised assembly and testing of machinery components. Managed material handling, quality control, and manpower allocation. Maintained stock records of components and monitored inventory levels.

• Supervised assembly and testing of machinery components
• Managed material handling, quality control, and manpower allocation
• Maintained stock records of components and monitored inventory levels
• Handled inventory tracking and production coordination

Bachelor of Computer Applications in Computer Applications – Annamalai University

Diploma in Electronics & Communication Engineering – Govt. Polytechnic College for Women, Coimbatore

SSLC – St. Mary's Girls Higher Secondary School, Kotagiri