Hemalatha Shankar

AR associate with 2.5 years of experience in medical billing and involved in Denials and Healthcare Services.

Senior AR Associate - Kraft BPO solutions - Bangalore

(2023-05 - 2024-07)

Kraft BPO Solutions Private Limited is a technology-enabled solutions company based and it provides Medical Billing services to US Healthcare segment.

• Responsible to keep a track of the unpaid insurance claims and the receivables that the insurance companies owe the organization.
• Monitor all past due accounts for payment.
• Providing inputs and taking initiatives for project improvements.
• Take measures to follow up on pending claims and help the organization receive their due payments.
• Maintain record of claims that are of high priority for the organization.

Account Receivable Associate - Omega Healthcare - Bangalore

(2018-12 - 2020-01)

Omega Healthcare company that helps healthcare organizations epitomize their financial performance and provides healthcare administrative services.

• Analyze and resolve issues related to unpaid medical claims and denied claims.
• Responsible for studying analyzing denied claims as well as partial payments.
• Initiate calls to insurance companies for claim resolution and follow-up.
• Maintains accurate records of all claim submissions, payment details and follow-up activities.
• Ensure compliance with HIPPA regulations.

B.com - Commerce - Reddy Jana Sangha First grade Degree College (2015-06 - 2018-05)