Hemant Chaudhary

Having good analytical and problem solving skill, diagnosing error and finding optimal solution as quick as possible I want to use my knowledge & skill to the best of my ability combined with perseverance, so as to contribute to organization's growth and goal, as well as to attain my professional goal.

IT Support Engineer at Country Delight (2020-05 – 2023-11)

• Installing/configuring software and networking systems.
• Troubleshoot Linux/Windows OS issues.
• Coordinating with team for faster resolution, meeting with IT manager to discuss system needs.
• IT asset management using software.
• Monitoring servers, networks.
• Coordinating with different vendors to resolve any IT asset related issue.
• Securing corporate network with firewall (Fortinet) and keeping systems updated.

Technical Field Engineer at DNS Infonet (2018-07 – 2020-03)

• Responsible to check the feasibility and finding the best route for connectivity up to user end.
• Installation of new connections, their maintenance and troubleshooting when issues arise in network.
• Provide backend support to team when needed.
• Handle customers technical and non-technical issues through phone, chat and site visit.
• Planning the physical and logical network topology setup, configuring router and access points for events, exhibitions and various other programs and working with team to complete the assigned task within time.
• Working with Cisco, Mikrotik and Ubiquiti devices.

Junior Network Engineer at Shell Networks (2017-11 – 2018-05)

• Installation and running CAT 5a/6/6a cables, fiber optic cables (single/multimode) within large commercial/construction environments.
• Creating an organized and logical infrastructure that works efficiently.
• Monitoring and troubleshooting networks and servers infrastructure
• Communicating status and alerts to all relevant departments and escalating issues to an on call personnel.
• Configuration of routers, switches, firewalls, APs.

B.Tech in Electronics and Communication – MNNIT, Allahabad (2011 – 2015)

Intermediate – DPS (2011)

High School – DAV School (2009)