Hemanth Kumar

Senior hospitality and restaurant operations professional with 20+ years of experience in multi-unit restaurant management, business development, P&L management, cost control, team leadership, SOP implementation, franchise operations, customer experience, and new outlet launch. Experienced in managing high-volume restaurant brands across India and Sri Lanka with a strong focus on profitability, operational excellence, workforce development, and sustainable business growth.

Area Manager – Operations at Sri Anantheshwara Foods Pvt. Ltd. (Paakashala) (2025-10 – Present)

• Lead operations across multiple restaurant outlets.
• Drive sales growth, profitability, customer satisfaction, and operational excellence.
• Monitor food cost, labor cost, inventory, audits, and compliance standards.
• Train and mentor restaurant managers and outlet leadership teams.
• Coordinate with HR, Finance, Procurement, and Marketing functions.
• Support business expansion and new outlet opening projects.

Assistant General Manager (AGM) at Adyar Ananda Bhavan (A2B) (2025-09 – 2025-10)

• Managed restaurant operations and service standards.
• Controlled inventory, manpower utilization, and operational efficiency.
• Maintained food quality, hygiene, and customer satisfaction benchmarks.

Head of Operations & Business Development at Delicious Concepts Pvt. Ltd. (Junior Kuppanna Franchise) (2024-01 – 2025-08)

Directed end-to-end restaurant operations and business development.

• Managed procurement, budgeting, staffing, and SOP implementation.
• Led recruitment, training, and performance management initiatives.
• Improved operational efficiency and customer experience.

Operations Manager at Nakshatraa Foods (2018-08 – 2023-12)

• Managed four restaurant brands and their operational performance.
• Handled budgeting, inventory, vendor management, and manpower planning.
• Improved service consistency and profitability across brands.

Admin cum Restaurant Manager at Mangalam Group of Restaurants (2012-01 – 2018-08)

• Managed three restaurant outlets and industrial catering operations serving 800–1000 meals daily.

Restaurant Manager at Chews and Cheers Leisure Services Pvt. Ltd. (2007-05 – 2011-12)

• Managed daily restaurant operations and customer service excellence.

Network Engineer at GE Capital (2004-04 – 2007-05)

• Managed network infrastructure and IT support operations.

Bachelor of Computer Applications in BCA – Bangalore University (2003)

CCNA – Cisco Certified Network Associate – Cisco (2003)