Underwriter - State Farm - Bloomington, IL
(2019-09)
- Assess customer risks and determine insurance eligibility by reviewing applications, existing business, statistical data, reports, and customer information.
- Serves as a technical and procedural resource to assist in resolving policy/policyholder concerns
- Maintains and updates policyholder records
- Performs general mail desk responsibilities
- Provides assistance by performing a variety of services and support functions
- Types and/or processes a variety of reports, endorsements, filings, form letters, and cancellation letters
- May specialize in a portion or product line of P&C Operations
- Managing multiple resources simultaneously
Underwriting Services Assistant - Kelly Services - Bloomington, IL
(2019-01 - 2019-09)
- Maintains and updates policyholder records
- Performs general mail desk responsibilities
- Provides assistance by performing a variety of services and support functions
- Receives, opens, sorts, matches and distributes mail and forms internally
- Responsible for internal preparation of applications
- Types and/or processes a variety of reports, endorsements, filings, form letters, and cancellation letters
- Enters miscellaneous system transactions as directed
- May specialize in a portion or product line of P&C Operations
- Managing multiple resources simultaneously
- Communicating with business partners when routing work items
Retail Banker - Woodforest National Bank - Normal, IL
(2017-09 - 2018-02)
- Executed customer transactions, including deposits, withdrawals, money orders and checks.
- Organized, stocked and maintained the teller window area.
- Processed quarterly Vault and ATM audits with a zero error rate.
- Continued education on current banking products and services by having training at Pekin Branch.
- Maintained balancing record with 100% rate of accuracy.
- Handled various accounting transactions.
- Sold cashier's checks, traveler's checks and money orders.
- Executed wire transfers, stop payments and account transfers.
- Processed exchange and foreign currency.
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
- Advised clients on mortgage, educational and personal loans.
- Maintained friendly and professional customer interactions.
- Exceeded quarterly sales goals by 100%.
Sales Associate and Cashier/Cash Office - Sears - Bloomington, IL
(2017-03 - 2018-05)
- Handled Cash Office responsibilities.
- Prepared merchandise for sales floor.
- Suggested accessories and complementary purchases.
- Accepted and processed returns.
- Monitored entrances, exits and fitting rooms for signs of theft.
- Reported incidents to management.
- Kept work areas clean and neat at all times.
- Provided repeat customers with exceptional care and attention.
- Prioritized and accomplished wide range of tasks each shift.
- Updated computer inventory listings.
- Prepared outgoing shipments.
- Proposed innovative marketing ideas.
- Worked collaboratively in team environment.
- Trained new employee
- Followed latest market trends.
- Implemented marketing strategies which resulted in 100% growth of customer base.
Sales Associate and Cashier - Macy's - Bloomington, IL
(2017-02 - 2017-03)
- Prepared merchandise for sales floor.
- Directed individuals to merchandise locations.
- Suggested accessories and complementary purchases.
- Accepted and processed returns.
- Monitored entrances, exits and fitting rooms for signs of theft.
- Reported incidents to management.
- Kept work areas clean and neat at all times.
- Provided repeat customers with exceptional care and attention.
- Followed latest market trends.
Software Tester - Digicentrix - Gurgaon, India
(2015-03 - 2017-01)
- Coordinated with systems partners to finalize designs and confirm requirements.
- Provided continued maintenance and development of bug fixes and patch sets for existing web applications.
- Designed strategic plan for component development practices to support future projects.
- Consistently met deadlines and requirements for all production work orders.
- Managed creative projects from concept to completion while managing outside vendors.
- Supervised and provided direction for six technical direct reports regarding network activities.
- Recommended network security standards to management.
- Trained junior members of IT team.
Business Development Executive - Doon Consulting Pvt. Ltd. - Gurgaon, India
(2014-02 - 2015-06)
- Successfully managed production activities so all orders were shipped on time.
- Managed documentation of and training on production procedures and work instructions.
- Managed and trained employees.
- Made calls to IT-Managers of other companies and discussed about the coming requirements and closing sales.
- Prepared reports at the end of the day.
- Handled human resources responsibilities also.
Sales Associate - Life Force Tech. Pvt. Ltd. - Gurgaon, India
(2013-06 - 2014-02)
- Provided outstanding customer service.
- Accurately read, understood, and carried out written instructions.
- Communicated operational issues and changes to supervisor on regular basis.
- Followed company procedures to maintain work environment in a neat and orderly condition.
- Maintained positive relationships with all customers.
- Trained new employees.
- Prepared reports.
