Himanshu Jeswani

Business Analyst professional with 14 months of experience in business requirement gathering, stakeholder management, solution consulting, and cross-functional collaboration within SaaS and IT environments. Experienced in analyzing business needs, preparing business documentation, supporting software implementations, and collaborating with technical teams to deliver client-centric solutions. Proficient in market research, process analysis, and identifying opportunities to improve operational efficiency while effectively bridging business requirements with technology solutions.

Business Development & Customer Success Executive at Bharat Online (Lutec India IT Services Pvt. Ltd.) (2025-05 – Present)

• Managed the end-to-end business development and solution consulting lifecycle by engaging with enterprise and government stakeholders, understanding business requirements, and recommending tailored SaaS and IT solutions.
• Gathered, analyzed, and documented client requirements through requirement elicitation sessions, translating business needs into customized solution proposals.
• Conducted 75+ product demonstrations and solution discovery sessions for SaaS products including Education ERP, HRMS, Indoor Wayfinding Systems, and Industrial Exhibition Management Software, effectively mapping client requirements to functional capabilities.
• Collaborated with product, technical, and operations teams to support solution design, implementation planning, customer onboarding, and successful project delivery.
• Managed the end-to-end tender lifecycle, including opportunity assessment, RFP/RFQ analysis, business requirement evaluation, technical proposal preparation, and documentation for government and enterprise procurement.
• Performed market research, competitor analysis, and business analysis to identify market opportunities, strengthen solution positioning, and support strategic decision-making.
• Prepared and maintained business documentation, proposals, presentations, commercial quotations, and tender documents while ensuring compliance with client and organizational requirements.
• Built and maintained strong relationships with enterprise and government stakeholders, acting as the primary point of contact throughout requirement discussions, implementation, and post-deployment support.
• Expanded the qualified sales pipeline by 40% through opportunity identification, stakeholder engagement, and solution-driven business development initiatives, generating opportunities exceeding ₹4 crore.
• Contributed to securing four institutional projects valued at over ₹1 crore by coordinating stakeholder communication, business documentation, and cross-functional execution.

Marketing Intern at ITC Ltd. (2024-06 – 2024-08)

• Assisted in executing customer engagement initiatives to strengthen brand loyalty across FMCG product categories.
• Conducted market research & competitor analysis to support marketing strategy and product positioning.
• Strengthened distributor and retailer relationships through regular coordination and communication.
• Utilized Excel to analyze consumer behavior, sales trends, and market insights.

MBA in Marketing and Finance – Tirpude Institute of Management Education (2025)

B. Com in Bachelors of Commerce – G.S. College of Commerce & Economics (Autonomous) (2022)

HSC in Higher Secondary Certificate – D.R.B Sindhu Mahavidyalaya (2019)

SSC in Secondary School Certificate – Vinayalaya Convent School (2017)