Hiren Patel

Biomedical Engineer with hands-on expertise in medical equipment service, maintenance, installation, and technical support. Experienced in handling advanced surgical and biomedical technologies including robotic surgical systems, CUSA, endoscopy, and electrosurgical devices. Skilled in troubleshooting, clinical support during surgeries, healthcare staff training, and ensuring optimal equipment performance across hospitals in Gujarat.

Service Engineer – Gujarat Region - SSI Robotics, India - Gujarat, India

(2025-02)

• Responsible for service operations and technical support across the Gujarat region.
• Manage installation, preventive maintenance, troubleshooting, and servicing of robotic surgical systems.
• Provide technical demonstrations, user training, and on-site clinical support to surgeons and OT staff.
• Resolve intraoperative technical issues efficiently to ensure smooth surgical workflow.
• Ensure compliance with safety standards and optimal performance of robotic systems.

Sales & Service Engineer - Vitek Medisystems, Gujarat, India - Gujarat, India

(2022-11 - 2025-01)

• Installed, demonstrated, and maintained biomedical and surgical equipment.
• Analyzed technical issues and delivered timely solutions to customers.
• Provided technical support and training to healthcare professionals.
• Handled products including: Stryker – Endoscopy Systems, Integra – CUSA & Mayfield Systems, Valley Lab – Electrosurgical Units (Cautery Machines)
• Coordinated with hospital teams to ensure uninterrupted equipment functionality.

Biomedical Executive - Kiran Multi Super Speciality Hospital, Surat, India - Surat, India

(2021-10 - 2022-10)

• Managed biomedical equipment inventory, procurement coordination, and preventive maintenance schedules.
• Improved equipment performance through coordination with users and manufacturers.
• Trained healthcare staff on advanced devices including Robotics, Navigation Systems, and Neurosurgical CUSA systems.
• Performed troubleshooting, calibration, and repairs for all the medical Devices.

Bachelor of Engineering - Biomedical Engineering - L.D. College of Engineering, Ahmedabad, India (2021)