Hitendra Jadhav

To continue to work on a challenging and fast paced environment, leveraging my current knowledge and fostering creativity, with many learning opportunities. Excellent interpersonal skills, good work ethic and the ability to work well in a team or individual environment.

Manager-Toll Operation - Elsamex maintenance services ltd - Maharashtra, Rajasthan, Uttar Pradesh

(2021-11)

Managing toll operations across multiple projects including Pune Solapur Private Limited, PR Project (Ridcore-Rajashthan), Kelapur Toll Plaza (Borkhedi Wadner Kelapur-Maharashtra), and Kashi Tollways Pvt.Ltd. NH-19, Uttar Pradesh.

• Ensures proper toll collection processes are followed and toll is duly collected
• Manages the Toll Department including functional and organizational management of all staff forming part of it
• Management of toll customer comments, complaints or suggestions
• Organizes activities of the Toll and Customer Service Center Section to ensure effective implementation
• Performs all activities related to management of staff including defining roles and responsibilities, provides leadership, develops team work, setting goals, priorities, facilitating work, removing barriers/resolving differences, counseling, appraising performance and training and developing staff
• Participates in training sessions
• Monitors compliance with procedures, and quality standards, and objectives
• Strong leadership qualities, good in dealing with people
• Traffic Management. Man Power Management.
• Controlling Theft.
• Handling problems related to commuters
• Controlling Exemption & Violation.
• Evaluate & Training Subordinates.
• To Ensure Smooth Traffic Flow Through stretch.
• Interaction With Users Regarding Their Problem Feedback
• Preparing & checking all Reports
• Motivating the team to improve the vehicle processing in the lane
• Monitoring CCTV revenue loss cash leakage prevention
• Discussing problems related to Plaza with seniors

Manager-Toll Operation - Markolines Infra Private Limited - Vadodara Halol Road Project-Gujarat

(2019-06 - 2021-11)

Shift Incharge (Operation) - Elsamex maintenance services ltd - Khedsinar Expressway-Maharashtra, Ahemdabad to Mahesana Road Project (Vadodara-Gujarat-GRICL)

(2017-02 - 2019-05)

Accounts & Store manager - Progressive Civil Construction Company Pvt. Ltd - Navi Mumbai Washi

(2016 - 2017)

Toll Administrator - Ashoka Buildcon Pvt Ltd. - Kolkatta

(2015 - 2016)

Toll Plaza Manager - Maharashtra Border Check-Post Network Ltd (SADBHAV ENGINEERING LIMITED) - Maharashtra

(2013 - 2015)

Shift Incharge - SMS Infrastructure Ltd., Dhule Toll Plaza (IRCON-SOMA TOLLWAY) - Dhule-Maharashtra

(2007 - 2013)

Tally Operator - Geeta Ginning & Pressing - Dhule-Maharashtra

Sales Manager - Religare Finvest Limited - Dhule-Maharashtra

B.A - Geography - Govt. College of Arts & Science, Aurangabad (2005)

H.S.C. - Jai Hind Jr. College, Dhule (1998)

S.S.C. - Jai Hind High School. College, Dhule (1996)