Experienced IT Service Engineer with 6 years of expertise
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6 years of experience in software, network, hardware, and troubleshooting, providing comprehensive IT support. Expertise in network and hardware troubleshooting along with remote support and issue resolution. Proficient in the installation and troubleshooting of operating systems, including Windows (7, 8, 10, 11), Linux (all versions), and SCCM/Intune processes.
Service Desk Engineer L2 - VDA Infosolution Pvt. Ltd. (Client: Birlasoft Pune & Tata Motors Ltd., Pune) - Pune
(2022-04 - 2025-08)
IT Hardware and Network and software Troubleshooting
Desktop Support Engineer L2 - Mi3 Infotech, Lucknow (Client: Birlasoft Pune) - Lucknow
(2021-08 - 2022-03)
IT Support Engineer - Sumadhura Infracon Pvt. Ltd. - Bangalore
(2019-11 - 2020-07)
System Engineer - xLayer Technologies Pvt. Ltd. - Bangalore
(2017-11 - 2019-08)
Sr Customer Service Associate - Aditya Birla Retail Ltd - Indore
(2016-10 - 2017-09)
IT Support Engineer - Money Classic Research - Indore
(2015-06 - 2016-02)
Freelance Backup Engineer - neo software solutions services
Bachelor of Commerce - Computer Application - Sardar-Patel-University Balaghat (M.P) (2019 - 2022)
Diploma - Electronic and Communication (3 Year) - Monad University, Hapur (U.P) (2010 - 2013)
Certified Hardware & Networking Engineer Cloud Diploma Certificate - Hardware & Networking - Jetking Infotrain Ltd. A.B. Road, Indore (M.P.) (2013 - 2015)
Diploma Certificate - Hardware Networking (1 year part-time) - Society for Human Advancement & Progressive Education, Indore (M.P.) (2013 - 2014)
12TH (HSC) - M.P. Board (2009 - 2010)
10th (SSC) - M.P. Board (2007 - 2008)
