Ikshit Modi

Customer-focused professional with 22 years of progressive experience in customer care, team leadership, and sales management across telecommunications and retail sectors. Proven expertise in managing blended customer support operations, leading high-performing teams, and delivering exceptional service quality. Strong communicator with demonstrated ability to mentor teams and drive customer satisfaction in fast-paced environments.

Nokia Mobile Sales Promoter - Offibit Marketing Services

• Worked as a Nokia Mobile Sales Promoter for 14 Months
• Worked as team leader for 8 Months in the same company

Customer Care - Supreme Telecommunications An authorized care partner of Nokia Mobile

• 6 Months tenure

Team Leader (Key Stone) for Sales Promoter - Nokia

(2008 - 2010)

Sales Executive - Samsung (S.S.K)

(2010-03 - 2010-07)

• Executed sales strategies and customer engagement as Sales Executive at Samsung (S.S.K)

Team Leader For Sales Promoter - Samsung Mobiles (S.S.K)

Team Leader For Sales Executive - Videocon Mobiles

ASM - Celkon Mobiles

(2018-02 - 2018-12)

Sales Manager - Bleach Tourism | Dubai Branch - Dubai

(2019-01 - 2026-08)

Sales Manager - Shree Engineers

(2019-01 - 2026-08)

Manufacturer of Hitting System (Boilers)