Business Development Manager - UPSPL Integrated Services Private Limited
(2025-01)
- Drive new business acquisition, market expansion and revenue growth across targeted industrial and manufacturing segments.
- Added new business with approximately ₹1 Cr monthly MBV during FY 2025–26.
- Build and manage the complete BD pipeline from prospecting and account mapping through client meetings, requirement analysis, proposals, commercial negotiation and closure.
- Identify and develop new logos across Automotive, Electronics, Tyres & Rubber, General Engineering, Food & Beverage, Pharma, Chemicals and other industrial sectors.
- Conduct market and competitor analysis covering competitor positioning, service offerings, pricing approaches, strengths, weaknesses and market opportunities.
- Identify white-space opportunities, new geographical markets and emerging outsourcing opportunities to expand company presence.
- Develop relationships with plant heads, facility heads, engineering heads, HR, procurement and senior management to create new opportunities.
- Drive organic growth and cross-selling within existing accounts and support expansion into additional IFM services.
- Work with Operations and Technical teams on customized IFM solutions, proposals and commercial offers; support handover of won business into operations.
Operations Manager - UPSPL Integrated Services Private Limited
(2023-01 - 2024-12)
- Managed operations and client relationships for a business portfolio of approximately ₹3 Cr with accountability for service delivery, client satisfaction and commercial performance.
- Managed P&L performance including revenue, Gross Profit (GP), manpower cost, operating expenses and account profitability.
- Ensured quality of services through operational reviews, KPI/SLA monitoring, audits, corrective actions and continuous improvement.
- Conducted client MIS and performance review meetings covering KPIs, service gaps, improvement plans and action trackers.
- Managed billing, invoice submission and payment collection in coordination with internal finance teams and clients.
- Strengthened client relationships through proactive issue resolution and service improvement; identified organic growth and account-expansion opportunities.
Safety Manager – PAN India - UPSPL Integrated Services Private Limited
(2019-01 - 2022-12)
- Managed and coordinated EHS activities across 90+ sites PAN India, supporting safe operations, statutory compliance and client requirements.
- Implemented and supported ISO 45001:2018 and ISO 9001 systems, including documentation, internal audits, corrective actions and certification readiness.
- Conducted site EHS audits and assessments; identified gaps, tracked corrective actions and verified closure.
- Planned and coordinated Safety Committee Meetings (SCM) and Monthly Review Meetings (MRM), including safety performance reviews, incidents, risks and MOM action closure.
- Developed Safety Champions at sites through focused training, employee engagement, toolbox talks and behavioural safety initiatives.
- Planned and coordinated 52-week and risk-based HSE training programs covering HIRA, emergency preparedness, fire safety, PPE, work permits and safe systems of work.
- Reviewed Method Statements, Risk Assessments and Pre-Task Analysis (PTA) for maintenance and shutdown activities; supported incident investigation and root-cause analysis.
- Supported HIRA, EPRP, ERT training, mock drills, SAP EHS, EHS MIS/reporting and statutory documentation.
EHS Senior Executive - Compass Maintenance Group - Cognizant MEPZ, Tambaram
(2015-01 - 2019-11)
- Supported OHSAS 18001/ISO 45001 and ISO 14001 certification activities, audits and corrective-action closure.
- Maintained SAP records and EHS documentation covering hazardous waste, medical reports, incidents, HIRA and compliance requirements.
- Conducted equipment and firefighting inspections, toolbox talks, DSM, training programs, internal audits and permit audits.
- Reviewed Method Statements, Risk Assessments and PTA; updated HIRA/EPRP based on incidents and near misses.
Engineer Safety - GSH Maintenance Group - Ford India Ltd.
(2013-03 - 2015-12)
- Conducted safety inspections, firefighting-equipment audits, risk assessments, toolbox meetings and internal audits.
- Maintained safety records, checklists and corrective-action tracking; supported OHSAS/ISO audit activities.
- Coordinated safety training, emergency preparedness, ERT activities and incident reporting.
Safety Officer – HSE & MIS - McLellan c/o Flextronics Pvt. Ltd. - Sunguvarchathram
(2012-01 - 2013-03)
- Prepared daily, weekly and monthly HSE & MIS reports covering incidents, near misses, inspections, audits, training and corrective actions.
- Prepared HSE performance reports for management and client review and maintained records for MRM, SCM and ISO audits.
- Maintained MIS records for HSE compliance, training, safety inspections, incidents, corrective actions and statutory documentation.
- Supported utility operations and preventive maintenance planning for chillers, AHU, cooling towers, compressors, motors, pumps, exhaust systems, WTP and STP.
