Im C͜͡aptain

Manage end-to-end store operations including precise handling of opening, closing, and critical daily processing workflows. Oversee data-driven inventory management, monthly stock reconciliation, GRN processing, and proactive shrinkage control. Supervise, train, and develop in-store personnel while optimizing shift planning frameworks and attendance metrics.

Store Manager - BigBasket - Ranchi

(2025-08)

• Manage end-to-end store operations including precise handling of opening, closing, and critical daily processing workflows.
• Oversee data-driven inventory management, monthly stock reconciliation, GRN processing, and proactive shrinkage control.
• Supervise, train, and develop in-store personnel while optimizing shift planning frameworks and attendance metrics.
• Enforce absolute operational safety and quality assurance protocols for timely inward and outward dispatch of retail goods.
• Coordinated closely with regional vendors and warehouse networks to address stock availability constraints and delivery timelines.
• Optimized overall stock accuracy metrics, driving minimized variance while systematically preserving zero audit deviations.

Sales Representative (SR) - Cipla Health Ltd. - Jamshedpur

(2020-12 - 2022-07)

• Spearheaded localized pharmaceutical product promotions to systematically accelerate territory growth metrics and baseline target captures.
• Cultivated robust, professional accounts and sustained consistent communication pipelines across targeted medical partners.

Store Manager - Hamleys - Chennai

(2019-04 - 2020-11)

• Directed core consumer-facing workflows, inventory allocations, and facility-wide staff performance goals during high-volume periods.
• Implemented exceptional client service programs focused on regional market presence, customer experience, and retail floor sales execution.

Bachelor of Computer Applications (B.C.A) - Computer Applications - M M U University Mullana (2022 - 2025)

High Secondary / Intermediate - PCM - K.M.R.J Inter College Sahebganj (2017 - 2019)

Secondary School - R K A J High School Monain (2015 - 2017)