Skip to main content
Inam Lone

Inam Lone

CSA

Talent
New DelhiMember since May 13, 2026
MS ExcelPythonCustomer SupportCustomer Service
·

Hire this person

Send a job offer directly to this candidate

MS ExcelPythonCustomer SupportCustomer Service

About

Analyzed customer ordering patterns and sales data to identify trends and improve business performance. Prepared daily and weekly performance reports using MS Excel to track revenue, order volume, and delivery efficiency. Assisted in developing pricing strategies and promotional campaigns to increase customer acquisition and retention.

Experience

Business Analyst at Food Galery (2025-08 – 2026-02)

  • Analyzed customer ordering patterns and sales data to identify trends and improve business performance.
  • Prepared daily and weekly performance reports using MS Excel to track revenue, order volume, and delivery efficiency.
  • Assisted in developing pricing strategies and promotional campaigns to increase customer acquisition and retention.
  • Conducted market research to evaluate competitor strategies and recommend improvements.
  • Improved operational efficiency by identifying workflow gaps and suggesting data-driven solutions.

Freelancer at Freelancing (2022-03 – 2022-07)

  • Managed travel arrangements for tourists, including booking flights, trains, and local transportation to ensure smooth travel experience
  • Coordinated hotel reservations and accommodations, optimizing for client preferences and budget constraints.
  • Planned and organized comprehensive travel itinerary across Kashmir, enhancing the customer experience with personalized services.
  • Maintained strong relationships with travel vendors and hotel partners to secure the best rates and services for clients

Executive at APVM (2020-03 – 2020-10)

  • Managed international communication with suppliers and buyers, ensuring smooth transactions and strong relationships with partners across multiple countries.
  • Executed and processed orders efficiently, coordinating logistics to ensure timely delivery of imported computer parts and export of finished products.
  • Resolved customer and supplier queries by providing effective solutions, enhancing satisfaction and maintaining high service standards.
  • Collaborated with internal teams to optimize inventory management and streamline supply chain operations, reducing lead times and improving operational efficiency.

Education

BCA in Computer Applications – University of Kashmir, IITM, Srinagar (2022-08 – 2026-08)

Skills

CSA

Reviews

Related