Indhumathy Raja

Detail-oriented Business Administration graduate with progressive front-desk and customer-facing experience across corporate and service-industry environments. Adept at managing records, data entry, and cross-team coordination with a high degree of accuracy and reliability. Proficient in Microsoft Excel and the MS Office suite, complemented by strong written communication and organizational skills.

Seeking to leverage this foundation in an entry-level non-voice role — email/chat support, back-office operations, or data processing — within a global IT/BPO organization.

Front Desk Receptionist - YLG Salon - Besant Nagar, Chennai

(2024-01 - 2026-06)

• Delivered a professional first point of contact for clients at a high-footfall salon branch
• Coordinated appointment scheduling to optimize service flow and minimize client wait times
• Processed billing and payments, maintaining accurate daily transaction records
• Addressed client queries and service requests promptly across phone, in-person, and messaging channels
• Liaised with stylists and service staff to ensure seamless day-to-day operations

Front Office Executive - Apollo Group of Colleges - Chennai

(2022-01 - 2023-12)

• Served as primary point of contact for customer inquiries, delivering professional front-desk support
• Maintained institutional records with a high standard of accuracy through diligent data entry
• Collaborated with internal departments to ensure seamless daily operations
• Managed written correspondence and documentation to uphold consistent service quality

Bachelor of Business Administration - Business Administration - Dr. MGR Janaki College (2018-01 - 2021-12)

Higher Secondary

SSLC